Too Hot To Handle Heating & Cooling
Scott quotes both split and ducted options over phone while Matt travels regionally for site inspections.
From 378 Google reviewsMultiple customers specifically name individual technicians (Scott, Matt, Nate, Dylan, Don, Kya) and what each person handled well, suggesting consistent team performance across both air conditioning and heat pump hot water installations. The team manages government rebate paperwork as part of their service, which customers found valuable for heat pump upgrades.
Their work
What it's like working with them
Based on a sample of recent customer reviews (378 total)
“They helped with the rebate application which was a very easy process”
“Even asked where our Vaccum was to clean up!”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Too Hot To Handle Heating & Cooling
Scott and Matt lead the sales and technical side respectively, with Scott providing detailed quotes over the phone for both split systems and ducted installations, while Matt handles on-site inspections and explains zoning options in plain English. The team specialises in both air conditioning systems (Fujitsu ducted, Mitsubishi reverse cycle) and heat pump hot water installations, with technicians like Don, Kya, Nate and Dylan handling complex installs that sometimes require creative solutions like accessing properties through bedroom windows. They serve regional customers across Victoria, with Matt willing to travel 2 hours to Warrnambool for site inspections, and they handle government rebate applications for heat pump systems as part of their service. Reviews consistently mention their thorough post-installation explanations and cleanup, with technicians asking customers where vacuum cleaners are kept and taking time to demonstrate system controls and smartphone apps.
Best for: regional customers needing ducted air conditioning with custom zoning, heat pump hot water upgrades with rebate assistance, and homeowners who want detailed explanations of system options before committing.
Location
Often needed together
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Claim This Profile — Free →Common questions about Too Hot To Handle Heating & Cooling
What areas does Too Hot To Handle service outside Geelong?+
Reviews show they travel regionally for installations, with Matt specifically mentioned doing a site inspection in Warrnambool (2 hours from Geelong). They appear willing to service regional Victorian customers, though you should confirm coverage for your specific location. The team schedules regional jobs in advance with proper planning for travel time.
Do they help with government rebates for heat pump installations?+
Yes, multiple customers mention the team handling government rebate applications for heat pump hot water systems as part of their service. One customer described the rebate application process as 'very easy' when handled by Too Hot To Handle. This appears to be a standard part of their heat pump installation service rather than an extra.
What's the difference between their split system and ducted air conditioning options?+
Scott provides detailed phone quotes comparing both multi-head split systems and ducted installations, explaining the pros and cons of each option over the phone before you commit. Matt then handles site inspections to determine the best zoning options for ducted systems, explaining technical details in plain English according to customer feedback.
What do customers say about Too Hot To Handle's installation process?+
Customers consistently mention thorough post-installation explanations, with technicians taking time to demonstrate controls and even smartphone apps for heat pump systems. The team asks where vacuum cleaners are kept to clean up after installation, and they handle complex installs like accessing properties through bedroom windows when needed. Installation scheduling appears reliable with confirmation calls 2 days prior.