Vacmate Cleaning
Collects keys directly from real estate agencies to streamline end-of-lease cleaning coordination.
From 70 Google reviewsThe small sample reveals concerning patterns around timing reliability, with multiple customers reporting delays and repeat visits needed to complete jobs. With such limited review data available, potential customers should request recent references and confirm scheduling reliability directly with the business.
Their work
What it's like working with them
Based on a sample of recent customer reviews (70 total)
“travelled to my fairly distant Real Estate agency to collect keys”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Vacmate Cleaning
Vacmate Cleaning specialises in end-of-lease cleaning services in Geelong, with customers noting they'll even collect keys directly from real estate agencies to streamline the process. Ankur serves as Operations & Customer Experience Manager, handling client communications via email and maintaining what customers describe as professional service coordination. The business appears positioned specifically for rental property cleaning, with their website designed to provide clear information for tenants navigating lease requirements. However, based on the limited sample of reviews available, there are mixed reports about reliability and timing, with some customers experiencing multiple visits to complete jobs and significant delays to scheduled appointments.
Best for: end-of-lease cleaning where key collection from real estate agencies is needed, and tenants who prefer email communication for service coordination.
Location
Often needed together
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Claim This Profile — Free →Common questions about Vacmate Cleaning
What areas around Geelong does Vacmate Cleaning service?+
Reviews mention they'll travel to fairly distant locations, including collecting keys from real estate agencies outside their immediate area. However, specific coverage areas aren't detailed in customer feedback, so confirm your location is covered when booking.
How does Vacmate handle end-of-lease cleaning coordination with real estate agents?+
Customers report they offer key collection directly from real estate agencies, which streamlines the process for tenants. Ankur, their Operations & Customer Experience Manager, handles coordination via email communication to manage the logistics with both tenants and property managers.
What do customers say about Vacmate's reliability and scheduling?+
The limited sample of reviews shows mixed results, with some customers reporting delays of several hours to scheduled appointments and needing multiple visits to complete cleaning jobs. Others praise their professionalism and attention to detail, so experiences appear to vary significantly.
Does Vacmate guarantee their end-of-lease cleaning work?+
While their website mentions a satisfaction guarantee according to customer reviews, some customers report difficulty getting issues resolved or refunds when unsatisfied with the service. It's worth clarifying their specific guarantee terms and follow-up process before booking.