Leisurescape Pools & Spas
Owner Jack personally manages each project from initial design through completion, with customers consistently naming the same specialist tradesmen.
From 76 Google reviewsMultiple customers mention Jack's ability to work within budget constraints while delivering modern design solutions, with several specifically noting his calm, professional approach throughout lengthy installation projects. The pattern of customers naming individual team members suggests a consistent crew rather than rotating subcontractors.
Their work
What it's like working with them
Based on a sample of recent customer reviews (76 total)
“Jack attended our house numerous times throughout initial quoting, design and install”
“incorporate modern design elements while working within our budget”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Leisurescape Pools & Spas
Jack Whitton leads this pool and spa installation business with a hands-on approach, personally handling quoting, design consultation, and project oversight from start to finish. The core build team features Liam specialising in construction and decking work (particularly with spotted gum timber), Michael handling plumbing, plus contracted concrete and electrical services. Their office team of RickieLee, Sharon, and Tyson manages the complex permit and council approval processes that pool installations require. Beyond standard pool builds, they handle swim spa installations, landscaping integration, and work around challenging site access conditions during new home construction. Reviews consistently highlight Jack's ability to incorporate modern design elements while staying within budget constraints.
Best for: swim spa installations, pool projects requiring complex permits and council approvals, timber decking integration, and customers wanting hands-on owner involvement throughout the design and build process.
Location
Often needed together
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Claim This Profile — Free →Common questions about Leisurescape Pools & Spas
Who will actually be working on my pool installation?+
Based on customer reviews, you'll work directly with owner Jack Whitton for design and project management, with core tradesmen Liam (construction/decking) and Michael (plumbing) handling most of the build work. The office team of RickieLee, Sharon, and Tyson manages permits and council approvals. Customers consistently mention these same team members by name, suggesting a stable crew rather than rotating subcontractors.
Do they handle the permit and council approval process?+
Yes, their office team specifically manages what customers describe as the complex permit and council approval processes required for pool installations. Multiple reviews praise the team for being 'relentless in chasing draft plans, permits, inspections, materials and council approval.' This appears to be a key part of their service that customers find valuable and stressful to handle themselves.
What kind of design input do they provide?+
Owner Jack Whitton personally handles design consultation and appears to specialize in incorporating modern design elements while working within customer budgets. Reviews mention his ability to visualize outcomes and provide creative solutions for pool areas. He makes multiple site visits during the quoting and design phase, suggesting a collaborative approach rather than just supplying standard designs.
Do they provide ongoing support after installation?+
Customer reviews indicate they offer after-sales service including water chemistry analysis, chemical supply, and maintenance advice. The showroom team provides ongoing support for equipment warranties and water quality issues. Multiple customers mention receiving prompt responses to post-installation questions, suggesting this isn't just a build-and-leave operation.