Better Bin Hire Geelong
Owner-operated by Dennis and Laurene who customers praise for free extensions and 45-minute emergency deliveries.
From 53 Google reviewsThe standout pattern is their accommodation of unusual situations - from emergency family circumstances to out-of-town deliveries - often without extra charges. Two customers did report weight disputes leading to additional fees or pickup refusal, which is worth clarifying when booking if you're disposing of heavy materials.
Their work
What it's like working with them
Based on a sample of recent customer reviews (53 total)
“Dennis and Laurene are always extremely prompt”
What they help with
Based on what their customers hired them for
How they stack up
Context from 111 rubbish removals in Geelong
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Better Bin Hire Geelong
Better Bin Hire Geelong is owner-operated by Dennis and Laurene, with Dennis handling deliveries and Laurene managing bookings and customer communication. Multiple customers specifically praise their flexibility with extensions and short-notice requests, including same-day pickup when bins are filled early. The business handles everything from residential cleanouts and renovations to commercial jobs, with drivers like Adam mentioned for going above and beyond - including one instance where a driver helped kids at a playgroup watch the bin delivery process. Their approach focuses on accommodating unusual situations, with reviews highlighting their willingness to deliver to out-of-town properties and work around family emergencies without charging extension fees.
Best for: home renovations needing flexible scheduling, urgent cleanup situations requiring same-day service, and customers who value personal communication with owners Dennis and Laurene.
Location
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Claim This Profile — Free →Common questions about Better Bin Hire Geelong
Can Better Bin Hire deliver bins on short notice?+
Yes, multiple customers report same-day delivery, with one mentioning their bin arrived within 45 minutes of calling. They appear to prioritize urgent requests and Saturday deliveries when needed. Reviews suggest calling them directly for the fastest response, as they've accommodated emergency situations for customers dealing with tenant issues and family circumstances.
Are Dennis and Laurene flexible with bin rental extensions?+
Reviews consistently praise their flexibility, with several customers receiving free extensions when they needed extra time. One customer specifically mentioned requesting a quote for an extension and being told 'no worries no extra charge.' They seem particularly understanding of family emergencies and unexpected delays in cleanup projects.
What do customers say about Better Bin Hire's pricing?+
Customers frequently mention 'competitive prices' and 'great value,' though specific rates aren't detailed in reviews. However, two customers reported disputes over bin weight limits resulting in additional charges of $900 in one case. It's worth discussing weight limits upfront, especially for soil, concrete, or other heavy materials.
Do they deliver to areas outside Geelong?+
Yes, reviews mention successful deliveries to 'out of town properties' with staff described as accommodating of particular situations. One customer from Melbourne praised their prompt service for rental property issues. Contact them directly to confirm coverage for your specific location.