Pro Alarms
Lance provides quotes on his days off while named technicians Jamie and Andrew handle repeat service calls.
From 14 Google reviewsSeveral customers mention repeat service calls over time, suggesting Pro Alarms maintains ongoing relationships rather than one-off installations. One reviewer notes using them to represent their own business brand, indicating professional confidence in their work quality.
Their work
What it's like working with them
Based on a sample of recent customer reviews (14 total)
“quickly solved and fixed the issue”
What they help with
Based on what their customers hired them for
How they stack up
Context from 102 security & cctvs in Geelong
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Pro Alarms
Lance leads the business and handles consultations and quotes, often working outside regular hours to accommodate customers. The reviews specifically mention technicians Jamie, Andrew, and Tyronne who each handle different aspects of the service — Tyronne manages installation scheduling while Jamie and Andrew focus on system troubleshooting and technical queries. Their installation work emphasises minimal disruption to families, with customers noting the neat, tidy approach to mounting cameras and running cables. The business serves both residential and commercial clients, with several reviews mentioning ongoing relationships where Pro Alarms handles repeat service calls and system maintenance over multiple years.
Best for: homeowners wanting named, consistent technicians, customers needing flexible quote scheduling, and ongoing security system maintenance relationships.
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Claim This Profile — Free →Common questions about Pro Alarms
Who will handle my quote and installation with Pro Alarms?+
Lance handles consultations and quotes, with customers noting he'll even visit on his days off to accommodate your schedule. For installations, Tyronne manages the scheduling while technicians like Jamie and Andrew handle the technical work and system setup. Reviews consistently mention these team members by name, suggesting stable staffing rather than rotating contractors.
Do Pro Alarms provide ongoing support after installation?+
Yes, several customers mention repeat service calls and ongoing relationships spanning multiple years. One reviewer specifically notes 'each time I have had an issue they sort it with minimum fuss and quickly.' They also provide training sessions to help customers learn their new camera systems after installation.
What do customers say about Pro Alarms' installation process?+
Customers praise their neat installation work and efforts to minimise disruption to families during the process. Reviews mention technicians arriving on time, being polite and professional, and completing installations with minimal impact on daily routines. The focus appears to be on tidy cable management and organised system setup.
Does Pro Alarms work with both homes and businesses?+
Yes, reviews indicate they handle both residential and commercial security systems. One customer specifically mentions using Pro Alarms to represent their own business brand, suggesting confidence in their professional standards for commercial work. However, most review examples appear to focus on residential installations and ongoing home security support.