Urbantech Security
Shane personally handles installations and takes time to train customers on their security apps and system operation.
From 18 Google reviewsThe standout pattern is his preference for recommending more robust wired connections even when wireless options would be easier to install. One customer noted disappointment when a quoted service expanded significantly in scope and cost, though the quality of work itself wasn't questioned.
Their work
What it's like working with them
Based on a sample of recent customer reviews (18 total)
“explained different options really well”
What they help with
Based on what their customers hired them for
How they stack up
Context from 102 security & cctvs in Geelong
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Urbantech Security
Shane from Urbantech Security specialises in both new camera installations and upgrading legacy security systems that have been rendered obsolete by technology changes like the NBN transition. Reviews suggest he consistently recommends wired LAN connections over wireless solutions where possible, and customers most often mention his thorough explanations of different system options during consultations. His approach includes detailed post-installation training, with multiple customers noting he takes time to set up monitoring apps on their phones and explain ongoing operation. The business handles both residential homes and commercial buildings, with several reviews mentioning multi-property installations and long-term client relationships spanning years.
Best for: security system upgrades affected by NBN transition, customers wanting detailed system training and ongoing support, and properties requiring wired camera installations over wireless solutions.
Location
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Claim This Profile — Free →Common questions about Urbantech Security
What areas does Urbantech Security cover for installations?+
Based in Newtown VIC, reviews mention installations in areas including Sandringham, suggesting Shane travels across Melbourne's inner and bayside suburbs. One review specifically mentions multi-building commercial work, indicating they handle projects of varying scales across the metropolitan area. For specific coverage confirmation, contact them directly as service areas may vary by project type.
Does Shane provide training on how to use the security systems?+
Multiple customers specifically mention Shane's thorough post-installation training approach. Reviews describe him setting up monitoring apps on customers' phones, explaining system operation, and ensuring clients understand how to use all features before leaving. One detailed review noted he took time to explain the solution to both husband and wife, suggesting he ensures all household members are comfortable with the system.
What do customers say about Urbantech's pricing and costs?+
Reviews generally don't mention specific pricing details, with most customers focusing on service quality rather than costs. However, one customer expressed disappointment when a quoted service significantly expanded in scope and cost during the work. Most reviews suggest customers feel they received good value, but it's worth discussing scope and potential variations clearly upfront.
Can Urbantech upgrade older security systems affected by NBN changes?+
This appears to be a specialty area for Shane, with specific mentions of helping customers whose old Bosch systems were rendered obsolete by NBN transition. One detailed review describes him running new LAN cables rather than taking an easier wireless approach, suggesting he has experience with the technical challenges of modernizing legacy security infrastructure while maintaining system reliability.