Australian Energy Upgrades
Derek mentioned by name in three reviews for patient guidance through solar installations and upgrades.
From 131 Google reviewsThe standout pattern is their focus on system replacements and upgrades rather than just new installations, suggesting they understand the complexities of transitioning from older solar technology. Multiple customers noted their installation teams work efficiently even in challenging conditions, completing professional installations quickly.
Their work
What it's like working with them
Based on a sample of recent customer reviews (131 total)
“offered the best deal but also came across as the most professional”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Australian Energy Upgrades
Derek leads the customer experience at Australian Energy Upgrades, with multiple customers specifically requesting him for his detailed guidance through solar installations and system upgrades. The business handles both first-time solar installations and replacements of aging systems, with installers who work through challenging conditions—one customer noted their team completed an installation in 40°C heat. Their installation teams, including installers like Brock and Tim, are praised for overcoming site obstacles while maintaining professional-looking results. Based on the sample reviews, they appear to focus heavily on system replacements and upgrades rather than just new installations, suggesting expertise in transitioning customers from older solar technology.
Best for: solar system upgrades and replacements, customers wanting detailed guidance through the installation process, and homeowners needing professional installations completed quickly despite site challenges.
Location
Often needed together
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Claim This Profile — Free →Common questions about Australian Energy Upgrades
What areas around North Geelong does Australian Energy Upgrades service?+
The business is based in North Geelong, VIC, but the reviews don't specify their exact service radius. One review mentions a friend also used their services, suggesting they cover a reasonable area around Geelong. Contact them directly to confirm they service your specific location, as solar installers often have geographic limitations based on their licensing and logistics.
Does Australian Energy Upgrades specialize in replacing old solar systems?+
Yes, multiple customers in the reviews specifically mention upgrading or replacing their old solar systems rather than first-time installations. One customer noted 'make sure to ask for Derek when you call' and mentioned they upgraded their old system. Another review specifically states 'I needed to replace my old system' and found the process easy, suggesting they have good experience with system transitions and upgrades.
Who should I ask for when contacting Australian Energy Upgrades?+
Three of the five reviews specifically mention Derek as an exceptional point of contact who provides patient assistance throughout the process. One customer explicitly recommends 'Make sure to ask for him when you call.' The reviews also mention sales team members Chris and Charlie, and installers Brock and Tim who are praised for detailed work and customer service.
How quickly do they complete solar installations?+
Multiple customers praise their installation speed, with reviews mentioning 'really fast, efficient' work and installations completed 'on the double.' One customer noted the entire process from arranging a new system to installation was very quick. However, the reviews don't give specific timeframes, so you'll need to ask about current scheduling when you contact them for a quote.