Simplex Air Conditioning and Electrical
Customers who got four quotes still found Simplex cheaper, then watched them swap old gear for ducted in a day.
The thing that stands out is how many people got quotes from three or four different companies before landing here, and still ended up with the cheapest price plus a same-day ducted install. There is also a pattern of newer systems, Daikin and TCL mostly, going in with tidy work and the old units removed the same morning. Milan, Jack, Cheng and Mikhail all get named across different jobs, so you are not relying on one person’s schedule. On timing, several reviewers mention installs booked within two weeks at most, and one moved up their slot to the next morning. For a big ducted job or multiple splits, ask whether Milan will do the roof inspection and whether Jack and Cheng will handle the install day.
Their work
What it's like working with them
Based on a sample of Google reviews (102 total)
“explained in simple way what are the options”
“By far the best price we were quoted out of 4”
“removal of the old system and installed the new one”
“laid down sheets to bring the unit inside”
“Jack he was like a ninja quick”
What they help with
Based on what their customers hired them for
How they stack up
Context from 32 air conditionings in Gold Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Simplex Air Conditioning and Electrical
Milan runs the quotes and site checks, and reviews point to him being the one who explains zones, sizing and controller options without the hard sell. Jack and Cheng cop the most install praise, with Cheng called out for friendly split-system work and Jack for speed. Mikhail also features, mostly around large Daikin ducted jobs with Airtouch controllers. The crew regularly replaces split systems with ducted in a single day, including removal of the old gear. Several customers mention sheets laid down to protect floors and them patching minor damage caused during installs. The service desk is responsive enough that one caller was offered next-day installation after initially being booked a week out. Prices keep coming up because people shopped around first. Multiple reviewers got four quotes and found Simplex the most competitive, then still rated the finish and cleanup highly. The team also does general electrical work like smoke alarms and extractor fan replacements, not just air conditioning. Repeat bookings are the strongest signal here. One customer has used them five times, another three times, and several said they would be back for extra units or downstairs splits. The Redlands-to-Pacific Pines spread shows they cover a decent chunk of the Gold Coast and nearby suburbs. Best fit is a planned replacement or new install, not a midnight breakdown. If you want someone who measures properly, gives an honest number, and turns up on time, these reviews say Simplex is worth a call.
Best for: full home ducted system replacements, multi-split installs where you want a competitive quoted price, and repeat residential work where the same named crew comes back each time.
Location
Often needed together
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Claim This Profile — Free →Common questions about Simplex Air Conditioning and Electrical
Does Simplex handle whole-house ducted replacements?+
Yes, multiple reviews mention them removing old split or cassette systems and installing ducted units the same day. One job was a 16kW Daikin with nine outlets and six zones. Another was a 13.2kW TCL system with seven outlets and five zones for $8,800.
Who will actually do the install?+
Milan usually handles quotes and site checks, while Jack and Cheng are the names most often praised for the install work. Mikhail also runs jobs, particularly large Daikin systems. If it matters to you, ask which pair is booked for your day.
How do their prices compare?+
Plenty of reviewers shopped around first. At least four said Simplex came in lower than three other quotes, and several called the pricing transparent rather than cheap. One customer got a free controller upgrade when a supplier let down the original order.
Do they do small jobs like one split system?+
Yes, a number of reviews cover single split installs, including a difficult internal wall and a baby's room. They also install extras later, so you can start small and add a larger system down the track.
Will they leave the house clean?+
Reviews consistently mention covers laid down to protect timber floors and the place being cleaned up before the crew leaves. One customer noted patch and paint work on minor damage from the install, done at no extra cost.