Steve's Appliance Repairs Gold Coast
Customers report Steve giving free phone advice that avoided unnecessary callouts entirely.
From 118 Google reviewsMultiple customers report him providing free phone advice that avoided unnecessary callouts, and several mention him recommending replacement over repair when it made financial sense. The standout pattern is his preparation - customers regularly mention repairs completed in 5-15 minutes because he carried the needed part in his van.
Their work
What it's like working with them
Based on a sample of recent customer reviews (118 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 20 appliance repairs in Gold Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Steve's Appliance Repairs Gold Coast
Steve operates as a one-person appliance repair service, specialising in washing machines, dishwashers, ovens, and fridges across the Gold Coast. Customers consistently highlight his diagnostic speed - multiple reviews mention 5-15 minute fixes once he arrives, often with parts already in his van for common brands like Simpson, Fisher & Paykel, and Westinghouse. His approach stands out for honesty over profit - several customers report him providing free phone advice that saved them a callout, or recommending replacement over repair when it made financial sense. Steve offers same-day service when he's in your area and maintains a $145 callout fee that includes the first 30 minutes of work.
Best for: quick appliance diagnostics, washing machine and dishwasher repairs, customers wanting honest advice over upselling, and same-day fixes when parts are commonly available.
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Claim This Profile — Free →Common questions about Steve's Appliance Repairs Gold Coast
What's Steve's callout fee and what does it include?+
Steve charges $145 for callouts, which includes the first 30 minutes of work according to multiple customer reviews. Several customers mentioned this was significantly less than other companies they contacted, with some comparing it favourably to $215+ fees from larger service agencies. The fee covers diagnosis and basic repairs that can be completed within the half-hour window.
Does Steve provide same-day service?+
Yes, Steve often provides same-day service when he's working in your area. Multiple reviews mention him fitting customers in between scheduled jobs or arriving within hours of the initial call. Several customers specifically praised him for coming out the same morning they called, particularly when he was already working nearby.
What appliance brands does Steve work on?+
Based on customer reviews, Steve regularly services Simpson, Fisher & Paykel, Westinghouse, Omega, Haier, and Smeg appliances. Customers mention he often carries common replacement parts for these brands in his van, allowing for immediate repairs rather than return visits. One customer specifically noted his knowledge of Simpson front loader issues.
Will Steve provide advice over the phone before visiting?+
Yes, multiple customers report Steve providing helpful phone advice before or instead of scheduling visits. Some mention him giving free technical guidance that helped them avoid a callout entirely, while others say he helped them understand whether repair or replacement made more financial sense. This honest approach is frequently praised in reviews.