NOVA ORGANIC CLEANING | House Cleaning | Deep/spring | Airbnb | NDIS | Pest Control | Gold Coast
Owner Jasmine personally matches cleaners to customer personalities, with regulars like Charly and Giovanna requested by name.
From 126 Google reviewsThe organic product focus resonates strongly with pet owners and families with young children. A small number of customers report deep cleans falling short of expectations, with some items left unfinished or time allocations changing without notice, though the majority praise thoroughness and attention to detail.
Their work
What it's like working with them
Based on a sample of recent customer reviews (126 total)
“use organic non toxic products to boot”
“I am an NDIS participant and really appreciate there support”
What they help with
Based on what their customers hired them for
How they stack up
Context from 20 cleanings in Gold Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About NOVA ORGANIC CLEANING | House Cleaning | Deep/spring | Airbnb | NDIS | Pest Control | Gold Coast
Owner Jasmine runs this Gold Coast cleaning service with a focus on matching customers to cleaners based on personality and needs. The team specializes in NDIS support, Airbnb turnovers, and deep spring cleans using organic, non-toxic products. Regular cleaners like Charly, Giovanna, and Tina are frequently requested by name, with customers praising their attention to detail and consistency. The service handles everything from weekly maintenance cleans to one-off deep cleans, with office staff managing scheduling and customer communications while cleaners focus on thorough work including grout cleaning, oven detailing, and custom requests.
Best for: NDIS participants needing specialized support, Airbnb hosts requiring reliable turnovers, families wanting organic cleaning products, and customers seeking consistent cleaner relationships.
Location
Often needed together
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Claim This Profile — Free →Common questions about NOVA ORGANIC CLEANING | House Cleaning | Deep/spring | Airbnb | NDIS | Pest Control | Gold Coast
Can I request the same cleaner each time?+
Yes, customers regularly request specific cleaners by name, with Charly, Giovanna, and Tina being frequently mentioned favorites. Owner Jasmine focuses on matching cleaners to customer personalities and needs. The office staff work to maintain consistency, though some NDIS customers report occasional changes in assigned cleaners.
What cleaning products does NOVA use?+
They use organic, non-toxic cleaning products throughout all services. Pet owners and families with young children particularly appreciate this approach, with several reviews mentioning the fresh smell without harsh chemicals. Customers also note they bring all their own cleaning supplies and equipment to each job.
How thorough are their deep cleans?+
Most customers praise the thoroughness, mentioning details like grout cleaning, oven restoration, and attention to areas others miss. However, a few customers report deep cleans not meeting all advertised inclusions, with some items left unfinished. It's worth discussing specific expectations upfront to ensure alignment.
Do they provide NDIS cleaning services?+
Yes, they're registered NDIS providers with several participants praising their understanding and support. NDIS customers appreciate the flexibility and specialized approach, though some mention occasional inconsistencies with regular cleaner assignments and billing accuracy.