The Cleaning Lady
Owner Patricia personally manages client relationships while teams consistently clean areas other services overlook.
From 143 Google reviewsFrom our analysis of 48 reviews, the standout pattern is customers switching from other cleaning services and being impressed by the superior attention to detail, with multiple mentions of areas being cleaned that previous cleaners had overlooked. The consistent praise for reliability in regular weekly and fortnightly bookings, combined with specific mentions of eco-friendly products, suggests this is a well-established operation that retains long-term clients.
Their work
What it's like working with them
Based on a sample of recent customer reviews (143 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 20 cleanings in Gold Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About The Cleaning Lady
Patricia leads this dedicated cleaning team that's built a loyal following for their meticulous approach to multi-level homes and regular maintenance cleans. Multiple customers specifically mention Patricia by name for her client-focused communication and quality control, while the field teams consistently earn praise for tackling challenging jobs like post-surgery recovery cleans and neglected 3-bathroom properties. They use eco-friendly products that customers with sensitive skin appreciate, and their pricing structure offers cash discounts at $50 per person per hour. The business has found a strong niche serving busy families, Airbnb hosts, and customers transitioning between long-term cleaners, with many reviews highlighting their ability to exceed expectations set by previous cleaning services.
Best for: multi-level homes requiring thorough top-to-bottom cleaning, Airbnb hosts needing reliable turnaround cleaning, households with sensitive skin requiring eco-friendly products, and customers seeking long-term regular cleaning relationships with owner involvement.
Location
Often needed together
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Claim This Profile — Free →Common questions about The Cleaning Lady
What areas does The Cleaning Lady cover around Palm Beach?+
Based on customer reviews, they service the broader Gold Coast area from Tugun to Burleigh. Multiple customers specifically mention their reliable service in Palm Beach and surrounding Gold Coast suburbs. One reviewer noted they're 'the best cleaning service on the Gold Coast,' suggesting wide area coverage. Contact them directly to confirm service to your specific location.
How does The Cleaning Lady's pricing work?+
They charge $55 per hour per person with GST included, or $50 per hour per person for cash payments. For a typical 2-bedroom, 2-bathroom apartment, they quote 3.5-4 hours with two people for an initial deep clean, then 2 hours with two people for regular maintenance. They provide all equipment and eco-friendly cleaning products in the price.
What makes The Cleaning Lady different from other cleaning services?+
Customers frequently mention switching from other cleaners and being impressed by the superior attention to detail, with teams cleaning areas that previous services had overlooked. Owner Patricia is directly involved in client communication and quality control. They use eco-friendly products suitable for sensitive skin and have built a strong reputation with Airbnb hosts who rely on them for business-critical cleaning.
Can The Cleaning Lady handle challenging cleaning situations?+
Yes, multiple reviews highlight their ability to handle difficult situations including post-surgery recovery cleans, severely neglected bathrooms that 'had not been cleaned professionally ever,' and post-renovation cleanup. They're experienced with multi-level homes and complex cleaning challenges. One customer noted they helped 'at short notice' during 'a time of distress.'