DCM Plumbing & Drainage Pty Ltd
Large team with named specialists - Christian for drains, Bryce for emergency sewage, Junior for precision work.
From 1,660 Google reviewsThe standout pattern is their emergency response capability, with multiple customers reporting 15-minute arrival times and same-day leak resolution. However, two customers raised concerns about after-hours pricing structure involving multiple diagnostic fees before actual repairs begin, suggesting standard-hours scheduling may offer better value.
Their work
What it's like working with them
Based on a sample of recent customer reviews (1,660 total)
“Christian did a great job replacing our old 25-year-old toilet”
“protective mats around the work space to minimise damage”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About DCM Plumbing & Drainage Pty Ltd
DCM operates with a large team of specialized technicians, each known for specific strengths: Christian excels at complex drain blockages and hot water systems, Bryce handles emergency sewage work and burst pipes, while Junior is praised for precision work and protecting timber flooring during repairs. The business maintains comprehensive emergency services with rapid response times - customers report 15-minute arrivals for urgent calls and same-day leak detection and repairs. Their approach centers on thorough diagnostics using camera equipment for hidden leaks, detailed explanations of problems before starting work, and fixed-price quotes to avoid billing surprises. Office staff including Poppy and Meredith coordinate scheduling and maintain strong communication throughout jobs, with technicians calling 30 minutes before arrival.
Best for: emergency leak detection and same-day repairs, complex drainage work requiring excavation, and specialized technician matching for hot water or sewage issues.
Location
Often needed together
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Claim This Profile — Free →Common questions about DCM Plumbing & Drainage Pty Ltd
How quickly does DCM respond to plumbing emergencies?+
Multiple customers report extremely fast emergency response, with one customer receiving service within 15 minutes of calling on a Sunday night. Same-day service appears standard for urgent issues like burst pipes and major leaks. The business offers after-hours service, though this involves higher pricing with call-out fees and diagnostic charges that can add up quickly before repairs begin.
Which DCM technicians are customers praising most?+
Christian gets frequent mentions for drain blockages, hot water cylinder work, and complex installations. Bryce is consistently praised for emergency sewage work and weekend callouts, with customers specifically requesting him for difficult blockages. Junior stands out for precision work and taking care to protect flooring during repairs. Preston, Tayte, and Jackson also receive specific praise for various specialized jobs.
What do customers say about DCM's pricing?+
Regular hours pricing receives positive feedback, with one customer noting DCM quoted $697 for work another company priced at $5,483. However, after-hours service involves multiple fees - a $350 call-out fee plus additional diagnostic charges that can reach nearly $1,000 before actual repairs begin. Standard business hours appear to offer much better value for money.
Does DCM handle both residential and commercial plumbing?+
Reviews show they service both residential homes and commercial workplaces, with specific mentions of apartment complexes, rental properties, and workplace plumbing. They handle everything from simple tap repairs to complex main water line replacements requiring excavation under concrete driveways and pool areas.