Sundollar Pools
Over 20 years established with multiple customers reporting 9-week builds from dig to handover.
From 72 Google reviewsThe company has been operating for over 20 years, and customers frequently name specific team members—Breea handles admin support exceptionally well, while project managers Ben and Ron are praised for on-site problem-solving. Recent reviews show some communication inconsistencies during busy periods, but the majority of customers report smooth builds and competitive pricing that often comes in under initial budgets.
Their work
What it's like working with them
Based on a sample of recent customer reviews (72 total)
“received a quote within two hours and was absolutely blown away”
What they help with
Based on what their customers hired them for
How they stack up
Context from 20 pool builders in Gold Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Sundollar Pools
Sundollar Pools specializes in both new concrete pool construction and complete pool renovations, with particular expertise in challenging access sites and custom finishes. The team is led by Richard, with key staff including sales consultant Anthony who handles initial quotes and design, project managers like Ben and Ron who oversee construction, and office manager Breea who handles ongoing communication and after-sales support. Reviews consistently highlight their ability to work within tight timelines—several customers mention 9-week builds from excavation to handover—and their willingness to tackle difficult sites with narrow access where other builders might decline the job. The company has been operating for over 20 years and maintains a showroom where customers can view tile and surface options in person, with many praising their competitive pricing that often comes in under budget. They're particularly well-regarded for their pebblecrete finishes and custom color work, with tradespeople calling customers the day before application to confirm color choices.
Best for: new concrete pool construction with tight timelines, challenging narrow-access sites where other builders decline, and pool renovations requiring custom pebblecrete finishes.
Location
Often needed together
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Claim This Profile — Free →Common questions about Sundollar Pools
How long does Sundollar Pools take to build a pool?+
Multiple customers report 9-week completion times from excavation to handover, which appears to be faster than many competitors. One customer specifically mentioned their pool was completed during the busy pre-Christmas period despite heavy rain delays. However, a few reviews mention delays in the approval and planning stage, so confirm expected timelines for both approval and construction phases when getting your quote.
Can Sundollar Pools handle difficult access sites?+
Yes, several reviews specifically praise their ability to work with narrow access and challenging sites where other builders declined the job. One customer mentioned they were 'realistic about our difficult narrow access but made it happen without blowing our budget.' They seem to specialize in finding solutions for tricky installations that other pool builders might avoid.
What kind of after-sales support does Sundollar Pools provide?+
Reviews consistently praise their ongoing support, particularly from office manager Breea who handles customer questions and issues. One long-term customer mentioned that even after warranty expired, they fixed a broken filter handle free of charge same-day. They also provide comprehensive handover training with staff like Cody explaining equipment operation and maintenance requirements.
What do customers say about Sundollar Pools' pricing?+
Several reviews mention their pricing came in under budget, allowing customers to upgrade features. One customer noted 'the pricing point was slightly less than what we had budgeted for which allowed us to upgrade.' However, reviews don't provide specific dollar amounts, so you'll need to get a direct quote. Their 20+ years in business suggests they have established supplier relationships that may help with competitive pricing.