JB Security Systems Gold Coast
Multiple customers chose JB Security after other security companies failed to provide quotes or proper service.
From 42 Google reviewsThe family operation led by John shows strong technical knowledge in system design, with customers praising their ability to integrate multiple security components rather than just installing single items. Two negative reviews mention reliability issues with quotes and appointments, though the majority of recent customers highlight responsive ongoing support and effective remote monitoring services.
Their work
What it's like working with them
Based on a sample of Google reviews (42 total)
“After getting sub par service from another company”
What they help with
Based on what their customers hired them for
How they stack up
Context from 19 security & cctvs in Gold Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About JB Security Systems Gold Coast
JB Security Systems operates as a family business with John leading sales and system design, while technicians like Jack, Jason, Ricky, and Callum handle installations across residential and commercial properties. The team specialises in integrated security solutions combining back-to-base monitored alarms, multi-camera CCTV systems (particularly Hikvision), intercoms, and electronic gate access—often installing comprehensive packages rather than single components. Reviews consistently highlight their willingness to take over problematic installations from other companies, with several customers mentioning JB stepped in when previous providers failed to deliver. The business handles both large commercial installations like 16-camera warehouse systems and residential upgrades, with strong follow-up support including remote monitoring services where staff can view properties during alarm activations before dispatching patrols.
Best for: comprehensive security upgrades when other companies have failed to deliver, integrated alarm and CCTV systems with ongoing monitoring, and both residential and commercial installations requiring expert system design.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about JB Security Systems Gold Coast
What areas does JB Security Systems cover?+
Based in Molendinar on the Gold Coast, JB Security handles installations across the Gold Coast region including residential properties and commercial sites like warehouses and offices. Reviews mention installations in gated communities and various suburbs, suggesting broad Gold Coast coverage. Their team travels to customer sites for both installation and ongoing maintenance support.
Does JB Security offer monitoring services after installation?+
Yes, JB Security provides back-to-base monitoring where their staff can remotely view your cameras during alarm activations before deciding whether to dispatch security patrols. Customers mention receiving immediate calls during false alarms, with staff able to assess the situation remotely. This monitoring service appears to be a key part of their ongoing support rather than just installation.
What do customers say about JB Security's follow-up support?+
Reviews consistently praise their ongoing customer service, with multiple customers mentioning relationships spanning several years. Customers highlight quick responses to questions, prompt resolution of hardware issues, and staff availability for technical support calls. Several reviews specifically mention excellent follow-up service long after the initial installation was completed.
Can JB Security take over existing systems from other companies?+
Multiple reviews mention JB Security successfully taking over when other security companies provided poor service or failed to respond to upgrade requests. Customers specifically praise their ability to improve existing alarm systems and integrate new components with older installations. They appear experienced in diagnosing and fixing problems left by other providers.