ProSec Security Systems
Adam personally explains security apps and controls during handover rather than rushing off after installation.
From 72 Google reviewsThe standout pattern is his willingness to tackle diagnostic work and repairs that other security companies avoid, with customers noting he solved WiFi issues and intermittent camera problems where others wouldn't even attempt it. Several reviews mention him accommodating urgent requests outside normal hours, including one customer whose system was installed on a Friday evening after a break-in.
Their work
What it's like working with them
Based on a sample of recent customer reviews (72 total)
“Great products at a much better price then most comparable companies”
“Did a full fit out for our business”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About ProSec Security Systems
Adam runs ProSec specialising in residential and commercial security installations across the Gold Coast, with customers specifically mentioning CCTV systems, intruder alarms, intercom systems, and FOB access control. Beyond standard installations, he handles diagnostics and repairs for existing Hills security systems and troubleshoots complex issues like intermittent camera dropouts and WiFi connectivity problems that other companies won't attempt. Reviews consistently highlight his technical knowledge and patient approach to explaining system operation, with multiple customers noting he spent considerable time teaching them how to use their security apps and control panels. His team includes Sam, who works on commercial projects like apartment block installations, and the business regularly accommodates urgent requests - one customer mentions Adam worked until 8pm on a Friday to install an alarm system after a break-in.
Best for: residential CCTV and alarm installations with thorough training, commercial security system fit-outs, diagnosing and repairing existing Hills security systems, and urgent security installations after break-ins.
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Claim This Profile — Free →Common questions about ProSec Security Systems
What security systems does ProSec specialise in?+
Based on customer reviews, ProSec handles CCTV camera systems, intruder alarms, intercom installations, and FOB access control for both homes and businesses. They also repair and service existing Hills security systems, with several customers specifically mentioning Adam's expertise in diagnosing and fixing problems with older installations. Multiple reviews highlight their ability to solve complex issues like intermittent camera dropouts and WiFi connectivity problems.
How does Adam handle the handover process after installation?+
Reviews consistently praise Adam's patient approach to teaching customers how to use their new systems. Multiple customers mention he takes time to explain security apps, demonstrate control panels, and answer questions rather than rushing off after installation. One review specifically notes 'Adam was patient in showing us how to use the alarm and CCTV apps' and another mentions he 'made sure everything was running smoothly and we knew how the systems worked before finalising the hand over.'
Does ProSec handle urgent security installations?+
Yes, several reviews mention Adam accommodating urgent requests outside normal schedules. One detailed review describes him installing a complete alarm system on a Friday evening until 8pm for a family who'd experienced a break-in, even though he was booked up for weeks. Another customer mentions he 'fitted my work in between his busy schedule' and there's praise for emergency callouts to stop malfunctioning alarms.
What do customers say about ProSec's pricing?+
Reviews consistently describe the pricing as reasonable and competitive, with one customer specifically stating 'Great products at a much better price then most comparable companies.' Multiple reviews mention 'affordable price,' 'reasonable price,' and 'great price,' suggesting ProSec offers good value compared to other Gold Coast security installers. However, specific pricing isn't mentioned in reviews, so you'd need to get a quote directly.