GCTV
Multiple customers mention beating competitor quotes while maintaining Dahua camera quality and technical consultation.
From 23 Google reviewsThe team of Josh, Hunter, Jaiden, Nelson and Daniel each get named individually for their consultation skills and technical knowledge, suggesting consistent service quality across different technicians. Two negative reviews mention driving behaviour and customer service rudeness, though one was later updated noting new ownership had resolved previous issues.
Their work
What it's like working with them
Based on a sample of recent customer reviews (23 total)
“Quote was better than any other company”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About GCTV
GCTV specialises in residential security camera systems across the Gold Coast, with technicians Josh, Hunter, Jaiden, Nelson, and Daniel each handling different aspects of installation and customer consultation. Reviews consistently mention their ability to beat competitor quotes while maintaining quality, with several customers noting they received better pricing after getting multiple quotes. The team focuses on thorough consultation to determine optimal camera placement for each property's specific needs, with customers praising their patience in explaining technical options. Their work spans from basic 3-camera setups to complex 8-camera systems with TIOC alarm cameras and AJAX alarm integration. Multiple commercial clients mention the mobile app interface and ongoing support, suggesting they handle both residential homes and business properties like bridal salons.
Best for: residential security camera installations where competitive pricing matters, customers wanting thorough consultation on camera placement, and properties requiring mobile app integration for remote monitoring.
Location
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Claim This Profile — Free →Common questions about GCTV
What brands of cameras does GCTV install?+
Reviews specifically mention Dahua camera installations, with customers praising the clear footage quality. One customer noted that Jaiden was able to offer a better price with an alternative brand while maintaining quality. They also install TIOC alarm cameras for properties requiring integrated alarm functionality with their security systems.
How quickly does GCTV respond to enquiries?+
Multiple customers mention same-day or next-day responses for property assessments. One review states they responded by end of business day, another mentions they were out within a day to assess and quote. Installation typically happens within a week of the quote being accepted based on customer feedback.
Do GCTV's technicians explain how the systems work?+
Reviews consistently praise the team for taking time to explain camera placement, system operation, and mobile app usage. Customers specifically mention Josh, Hunter, Jaiden, and Nelson for being patient with questions and ensuring understanding before leaving. Several mention the technicians demonstrated both TV viewing and phone app access.
What areas does GCTV service?+
Based in Benowa on the Gold Coast, with one review mentioning they serve both Gold Coast and Brisbane areas. Multiple customers reference local service, suggesting they focus on South East Queensland residential and commercial properties.
How does GCTV's pricing compare to competitors?+
Multiple reviews mention GCTV beating quotes from other companies, with customers stating they received better pricing after shopping around. One customer specifically noted getting several quotes before choosing GCTV for better value, while another mentioned competitive pricing with quality equipment maintained.