Kool Spark Electrical
Matt answered an Easter Sunday emergency when ten other electricians didn't — and his named crew keeps customers coming back job after job.
The admin side, particularly Tyrone, draws genuine compliments for proactive scheduling and ETA texts — practical details that save homeowners time on the day. Pricing comes up as fair and competitive in multiple reviews, with one customer noting Kool Spark wasn't the cheapest quote but clearly worth it — so if budget is tight, it's worth asking for a detailed quote upfront rather than assuming they'll match the lowest bidder.
Their work
What it's like working with them
Based on a sample of Google reviews (240 total)
“she knew I was juggling other trades and did her best to schedule my job”
“they took away the rubbish and cleaned up after themselves”
What they help with
Based on what their customers hired them for
How they stack up
Context from 549 air conditionings in Hervey Bay
Credentials & background
Sourced from 6 public records so you don't have to look them up yourself
About Kool Spark Electrical
Matt runs Kool Spark Electrical as a hands-on owner who stays closely involved — customers mention him personally answering calls on Easter Sunday and late Fridays, not just managing from the office. The crew includes Taj (Tahj), Blake, and Alfie, each praised across multiple jobs: Taj handles fan and smoke alarm installs with particular care, Blake is noted for speed and efficiency on appliance connections and fault-finding, and Alfie draws specific mention for being thorough and pleasant. Tyrone in the office is singled out repeatedly as a genuine asset — she coordinates scheduling around other trades, follows up on requests, and sends ETA texts before technicians arrive. The work skews heavily residential, covering everything from Queensland smoke alarm compliance upgrades and switchboard replacements to ceiling fans, ovens, rangehoods, and split-system air conditioning — particularly useful for older homes needing full electrical overhauls, as evidenced by one customer's 1990s house rewire where Matt identified a non-compliant sub-board during the quote. They're a strong fit for homeowners who want a single electrician they can call back for multiple jobs, with several reviewers noting they've used Kool Spark three or more times across different tasks.
Best for: Queensland smoke alarm compliance upgrades, full electrical overhauls in older or dated homes, homeowners wanting a consistent team they can call back across multiple jobs, and after-hours electrical emergencies in the Hervey Bay area.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Kool Spark Electrical
Does Kool Spark Electrical handle after-hours or weekend emergencies?+
Yes — reviews specifically mention Matt answering calls on Easter Sunday and late Friday afternoons when other electricians weren't available. He personally took an emergency callout for a customer with a full power outage during a public holiday. If you have an urgent issue outside business hours, it's worth calling directly rather than assuming you'll get a callback — multiple customers confirm he picks up.
What areas does Kool Spark Electrical service?+
Kool Spark is based in Pialba and reviews reference jobs across Hervey Bay. The reviews don't clearly define outer service boundaries, so if you're outside the immediate Hervey Bay area, confirm your location when booking. Travel fees are mentioned in at least one review, so it's worth asking upfront how that applies to your address.
Can Kool Spark help with Queensland's new smoke alarm legislation?+
Yes — smoke alarm compliance installs appear in multiple reviews as a specific, well-handled service. Customers mention the team explaining the requirements, providing compliant equipment, and walking them through how the system works after installation. This is a good choice if you're a landlord or homeowner facing a compliance deadline and want someone who knows the Queensland rules.
What do customers say about Kool Spark's pricing?+
Pricing feedback is generally positive — words like 'fair', 'reasonable', and 'competitive' come up across multiple reviews. One reviewer noted they weren't the cheapest of three quotes but chose Kool Spark based on the quality of the consultation, and felt the outcome justified it. If you're comparing quotes, their pricing appears mid-to-upper market for the Hervey Bay area, reflecting the service level rather than a budget offer.
Who will actually come out to do the work?+
Kool Spark operates with a small team of named electricians — Taj (also written as Tahj), Blake, and Alfie appear across many reviews and are individually praised for punctuality, thoroughness, and tidy workmanship. Matt, the owner, handles quotes and sometimes attends jobs himself. Tyrone manages office scheduling and is specifically mentioned for proactive communication including ETA texts on the day of the job.