Tanners Electrical, Refrigeration and Air Conditioning
Named technicians matched to specific trades — from caravan fridge diagnostics to large ducted AC installs — backed by an office team that handles manufacturer warranties.
Emergency response speed is the other standout: multiple customers recount sub-hour arrivals on weekdays, Good Friday, and over Christmas, and there's an after-hours emergency line backed up by at least one review confirming it was answered on a Sunday. The sample trajectory shows some variability in the more recent period — the earlier reviews in this sample averaged 5★ while the recent window includes isolated 1★ complaints — but those negatives represent a small fraction of the total 102 reviews and don't point to a single recurring failure pattern. When booking, it's worth confirming whether your specific brand or fault type falls within their authorised service scope, particularly for caravan refrigeration, where their capability is genuine but brand-specific.
Their work
What it's like working with them
Based on a sample of Google reviews (102 total)
“by 8:15 Sam was out and has fixed the problem”
“even took away all the boxes etc”
What they help with
Based on what their customers hired them for
How they stack up
Context from 549 air conditionings in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Tanners Electrical, Refrigeration and Air Conditioning
Tanners covers an unusually broad technical scope for a regional Queensland business — split system and ducted air conditioning installation, refrigeration repair (including 12V caravan and RV fridges, Dometic and Waeco units), electrical work, and hot water systems, all under one roof. Technicians named across reviews include Erik and Cody (large ducted and ceiling AC installs, including tight roof spaces), Greg (fridge diagnostics and warranty claims), Nick (electrical fit-outs, smoke detectors, and fast response calls), Ben (appliance connections, oven installs, and fault-finding), and Travis (AC servicing and repairs). What distinguishes them in the Maryborough market is their authorised warranty work — reviewers specifically credit Amanda in the office with navigating warranty claims through Dometic and other manufacturers that other repairers wouldn't tackle. The office team draws consistent praise independently of the field crew, with multiple reviewers calling out the admin staff by name for proactive communication and after-hours emergency line support. Response times are a recurring theme: multiple customers describe same-day or sub-hour arrivals, including on Good Friday and during Christmas peak periods. Their caravan and RV refrigeration work is a genuine niche — travellers passing through Maryborough mention them as one of the few operators who could diagnose faults others had given up on.
Best for: caravan and RV fridge repairs that other technicians have given up on, multi-unit ducted or split system AC installs, warranty claims for Dometic and similar brands, and time-sensitive emergency electrical callouts in the Fraser Coast region.
Location
Often needed together
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Claim This Profile — Free →Common questions about Tanners Electrical, Refrigeration and Air Conditioning
Does Tanners Electrical handle emergency callouts outside business hours?+
Yes — reviews confirm there is an after-hours emergency line, and at least one customer describes speaking with a staff member named Karen on a Sunday who talked them through restoring their power remotely before dispatching a technician. Another reviewer had a hot water system failure at 2pm on a Friday and reports a 15-minute response time. It's worth saving their number if you have rental properties or are time-sensitive during holiday periods.
Can Tanners repair caravan or RV fridges, including Dometic and Waeco units?+
This is one of their more distinctive capabilities. Multiple reviewers — including travellers passing through Maryborough — describe Tanners diagnosing and fixing Dometic Harrier, Waeco 12V, and National Luna fridge faults that other repairers, including the manufacturers themselves, had failed to resolve. Technician Greg is specifically mentioned for refrigeration diagnostics. They also handle warranty advocacy directly with brands like Dometic on behalf of customers.
What do customers say about Tanners' pricing?+
Pricing feedback across the 50 reviews we analysed is mostly positive — one customer notes their final invoice came in $73 under the quoted price, another had a Waeco fridge repaired for $195 against an initial estimate of up to $400. Reviews repeatedly describe their AC installation pricing as 'competitive' and 'very reasonable.' There are two outlier complaints about pricing in the sample, but the majority of customers who mention cost describe it as fair or better than expected.
Which technicians are likely to show up, and what are they known for?+
Tanners appears to run a genuine team rather than a sole operator. Erik and Cody are mentioned for large ducted and ceiling AC installs, including difficult roof space work. Greg handles fridge and refrigeration diagnostics. Nick is praised for electrical fit-outs, smoke detector installations, and fast response. Ben is called out for appliance connections, oven installs, and thoroughness when faults aren't straightforward. Travis covers AC servicing. The office team — particularly Amanda — manages warranties and scheduling.
Does Tanners cover areas outside Maryborough?+
Reviews reference jobs in Torbanlea and Woocoo Drive, suggesting they service a broader Fraser Coast region beyond Maryborough itself. Travelling customers from interstate also mention stopping in Maryborough specifically for fridge repairs. For exact coverage of your suburb or postcode, it's best to call their office directly, as service radius isn't specified in available data.