Climate Control Systems
Lawrie personally quotes every job — and multiple customers have come back for their second and third installs.
Lawrie is named in the majority of reviews as the face of the business, handling quotes and site visits personally, which is meaningful for a ducted system purchase where the design decisions made at quoting stage directly affect how the system performs. Karen's name surfaces independently across several reviews specifically for keeping the back-office side smooth, including managing Ergon Energy rebate coordination — something worth asking about upfront if you're purchasing a qualifying system.
Their work
What it's like working with them
Based on a sample of Google reviews (48 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 549 air conditionings in Hervey Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Climate Control Systems
Lawrie Howlett leads Climate Control Systems, with Karen managing the office-side coordination that multiple customers specifically praise for patience, communication, and even helping sort Ergon Energy rebate paperwork. The business specialises in Panasonic ducted air conditioning systems — it's the brand that comes up repeatedly across installation reviews — and the team routinely handles full ducted installs in a single day, including app setup, zone walkthroughs, and MyAir WiFi control configuration. Beyond just split systems, reviews mention cooktops, exhaust fans, ceiling fans, downlights, and power points, reflecting the licensed electrical work their Google category profile supports. Lawrie personally does quotes and consults, explains system options in plain language, and the crew is consistently noted for cleaning up on completion and leaving homeowners confident running their new system independently. They're a strong fit for homeowners planning a significant ducted system investment who want a team that coordinates Ergon rebates, explains the technology, and turns quotes around quickly — with several reviewers noting installations completed within days of first contact, including during the busy pre-Christmas period when others wouldn't take the job.
Best for: full Panasonic ducted system installs requiring same-day completion, homeowners wanting Ergon Energy rebate coordination handled for them, and those who need a fast turnaround during peak season when other contractors aren't available.
Location
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Claim This Profile — Free →Common questions about Climate Control Systems
What areas does Climate Control Systems service?+
The business is based in Pialba and reviews reference jobs across the Fraser Coast region, including Point Vernon, Booral, and rural properties. Several reviews mention they travel to rural homes without issue. If you're outside the immediate Hervey Bay area, it's worth confirming coverage when you call for a quote.
How quickly can Climate Control Systems get a job done after quoting?+
Speed is a recurring theme in reviews — one customer mentions a phone quote on Tuesday with the unit installed and running by Thursday afternoon. Several others note installations completed within ten days of placing an order, and the team has a track record of fitting jobs in during the pre-Christmas rush when other contractors were fully booked. For urgent situations, it's worth calling directly to ask about current lead times.
Does Climate Control Systems help with Ergon Energy rebates?+
Yes — multiple reviewers specifically mention that Lawrie and the team arranged the Ergon Energy rebate on their behalf, with Karen handling the administrative side. One reviewer notes the team even secured a free upgraded control system alongside the rebate. When you're getting a quote, ask upfront which systems qualify so you know what to expect.
What brands does Climate Control Systems typically install?+
Panasonic is the brand mentioned most frequently across reviews, with multiple customers referencing Panasonic ducted systems specifically. Reviews also mention MyAir WiFi control systems for zone-based ducted setups. If you have a preference for a different brand, confirm availability when you request a quote.
Does Climate Control Systems do anything beyond air conditioning?+
Their licensed electrical work extends to cooktop installation, ceiling fans, exhaust fans, downlights, and powerpoints — several reviewers mention having multiple jobs done in the same visit. This can be practical if you're renovating and want to consolidate trades. Their Google business categories list them as both electricians and general contractors, consistent with what customers describe.