Second Pair of Hands
Maria personally tackled a bond clean under difficult conditions — and left the house looking better than move-in day.
The standout data point is that at least one customer used Maria privately before she set up as a business and chose to follow her into the formal service, which is a meaningful indicator of personal trust. Bond cleaning and deep cleans are the services most directly praised, and her GST registration means she can issue tax invoices — useful if you're a landlord claiming the clean as an expense. When you call, ask which team members will be on your job and whether Maria will be on-site herself, since reviews specifically praise work she's personally involved in.
Their work
What it's like working with them
Based on a sample of Google reviews (9 total)
“Thank you Maria and Matt”
What they help with
Based on what their customers hired them for
How they stack up
Context from 250 cleanings in Hervey Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Second Pair of Hands
Maria runs Second Pair of Hands as a sole trader, and reviews make clear she's the person on the tools — not a manager dispatching others. She's joined on specific jobs by team members including Matt (praised for a pressed tin roof clean) and Kendal (mentioned alongside Maria for a particularly well-received job), which means you get a small, named crew rather than anonymous contractors. The scope of work that turns up across reviews is broader than the 'cleaning' label suggests: bond cleans, deep house cleans, air conditioner removal, and roof cleaning all appear — so if you have a job that sits between categories, it's worth asking. Bond cleaning is where Maria seems most comfortable under pressure; one customer noted she delivered a result that looked better than move-in condition despite difficult circumstances, which is a high bar for that type of work. The consistent thread across reviews is a willingness to go beyond what was asked, and several customers describe returning after first using her in a private capacity before she formalised as a business — suggesting the quality predates the business name. As a GST-registered sole trader, she's set up for both private homeowners and landlords managing rental turnovers.
Best for: end-of-lease bond cleans where thoroughness matters, deep cleans of homes that need more than a standard tidy, and landlords or property managers needing a GST-registered cleaner for rental turnovers.
Location
Often needed together
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Claim This Profile — Free →Common questions about Second Pair of Hands
What kinds of cleaning jobs does Second Pair of Hands take on?+
Reviews mention bond cleans, deep house cleans, regular home cleaning, and pressed tin roof cleaning — a broader scope than a standard cleaning business. One review also mentions air conditioner removal, suggesting Maria is open to jobs that cross category lines. If you have an unusual or combined job, it's worth calling to check. The business name itself implies they're comfortable stepping in wherever an extra pair of hands is needed.
Will Maria personally be on my job, or does she send a team?+
Maria appears personally on the majority of jobs mentioned in reviews, and she's the one customers name most specifically in their praise. That said, reviews also mention Matt and Kendal working alongside her on certain jobs — a roof clean and a general house clean respectively. When booking, it's worth asking directly whether Maria will be on-site, especially for bond cleans or detailed work where her personal involvement seems to be what customers valued most.
Is Second Pair of Hands a good choice for a bond or end-of-lease clean?+
Bond cleaning is one of the most clearly praised services in the reviews. One customer specifically noted the result looked better than when they first moved in — a meaningful bar for end-of-lease work where landlord and property manager scrutiny is high. Maria is described as performing well 'under difficult circumstances', which suggests she's done challenging bond cleans before. If you're tight on time before a lease end, it's worth confirming her availability early as she's a small operation.
What do customers say about pricing?+
One review calls out 'great price' alongside quality and service, but there's no pattern of detailed price feedback across the 9 reviews available. Reviews focus much more on the quality and thoroughness of work than on cost. For an accurate quote — particularly for bond cleans or roof cleaning where scope can vary — contact Maria directly with the specifics of your property.
Is Second Pair of Hands suitable for rental property owners or landlords?+
Yes — the business is GST registered, which means Maria can issue proper tax invoices that landlords can use for expense claims. Bond and end-of-lease cleaning is one of the services with the clearest positive feedback in reviews, and at least one review implies a job was done for someone vacating a property on behalf of a neighbour. The small team size means scheduling around tenant move-out dates is worth discussing upfront.