Shademakers Hervey Bay
A Hervey Bay shade sail specialist with customers who have returned for over two decades.
Based on only 12 reviews sampled from 15 total on Google, the patterns are limited but pointed: shade sail work is done carefully, the crew is described as professional in difficult conditions, and the post-install fault response was swift. Worth knowing upfront: two reviewers found the business unwilling or unable to take on small or unscheduled jobs, so if your project is minor or time-sensitive, it's worth calling ahead to confirm they can fit you in before getting your heart set on them. Recent reviews have trended noticeably higher than earlier ones, though with only 15 reviews total that observation should be taken lightly.
Their work
What it's like working with them
Based on a sample of Google reviews (15 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 401 curtains & blindss in Hervey Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Shademakers Hervey Bay
With roughly 22 years operating out of Urangan, Shademakers Hervey Bay has a track record that stretches back a quarter of a century for some local households — one reviewer notes using them consistently for 25 years and finding the service unchanged in quality. Their core work centres on shade sails: custom fabrication, replacement of worn sails, and installation in conditions that can be genuinely difficult, with one customer specifically noting the crew pushed through challenging circumstances to meet a pre-Christmas deadline. The reception and workshop teams are called out separately in reviews, suggesting a coordinated operation where the office and the on-the-tools crew both contribute to the experience rather than one carrying the other. Quotes are done in person, with the person who visits described as knowledgeable and friendly rather than a hard-sell figure. Their workmanship is described as 'first class' and their after-install fault response was under 24 hours in at least one documented case, which is worth noting for anyone anxious about post-installation support. Where they are less suited is urgent, small, or loosely timed jobs — a handful of reviewers found the team too committed to existing work to accommodate short-notice or minor requests.
Best for: shade sail replacement on existing structures, custom new shade sail installations, and homeowners in Hervey Bay who want a long-established local operator with a detailed on-site quoting process.
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Claim This Profile — Free →Common questions about Shademakers Hervey Bay
What types of jobs does Shademakers Hervey Bay specialise in?+
Based on the reviews available, their primary focus is shade sails — including custom fabrication, full replacement of old sails, and new installations. Several reviewers describe jobs completed in difficult conditions or tight timeframes. There is no review evidence of them working on indoor curtains or blinds despite the broader category listing, so if you need interior window furnishings, it's worth confirming with them directly before assuming they cover that work.
How does Shademakers Hervey Bay handle small or urgent jobs?+
This is worth discussing with them before committing. Two reviewers in the sample mentioned being turned away because the business was too busy to accommodate smaller or short-notice requests. If your job is on the smaller side, call ahead to check availability — they appear to prioritise their existing workload and may not always be able to fit in new enquiries quickly.
What do customers say about their after-installation support?+
At least one reviewer documented a post-installation fault being rectified in under 24 hours after reporting it, which is a positive signal for anyone concerned about follow-up service. Reviews don't mention this consistently enough to call it a firm pattern, but the one detailed account is encouraging. If after-care matters to you, it's reasonable to ask them directly what their process is for addressing faults after installation.
How long has Shademakers Hervey Bay been operating?+
They've been active for approximately 22 years, and at least one reviewer mentions using them consistently for 25 years, describing the service quality as unchanged throughout that time. This level of local longevity in Hervey Bay is notable and gives some confidence that they're not a new entrant with limited track record. The business appears to be a genuine fixture of the local area rather than a recently established operation.
What is the quoting process like?+
One reviewer described having someone come out in person to quote the job and found them helpful, knowledgeable, and friendly. The quote visit appears to be a standard part of their process for new jobs rather than phone or email estimates only. Pricing is described in a couple of reviews as reasonable and good value, though reviews don't go into specific dollar figures — so treat those comments as directional rather than definitive.