Diggermate Mini Excavator Hire Hervey Bay
Daz walks first-timers through excavation technique at pickup — and customers keep coming back for it.
Daz and Deb are named directly by multiple customers, which in a hire business (where you might expect a faceless transaction) signals that the personal touch is genuinely part of how they operate. The business has been trading for roughly 26 years, so the equipment familiarity and process smoothness that reviewers mention makes sense — this isn't a startup still ironing things out. If you've never operated a mini excavator before, it's worth calling ahead to confirm Daz is available at pickup to walk you through the basics, since that guidance is one of the things customers specifically call out as valuable.
Their work
What it's like working with them
Based on a sample of Google reviews (20 total)
“Much cheaper than the big hire companies”
What they help with
Based on what their customers hired them for
How they stack up
Context from 359 demolitions in Hervey Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Diggermate Mini Excavator Hire Hervey Bay
Run by the husband-and-wife team Daz and Deb, this Hervey Bay-based mini excavator hire outfit specialises in self-hire — where you operate the machine yourself, often with Daz on hand to share practical excavation tips before you start. Customers most often hire the 1.7-tonne excavator for residential trenching jobs (electrical cable runs, drainage lines) and land clearing, and reviews suggest the machines arrive clean, well-maintained, and ready to work without mechanical issues. What sets Daz and Deb apart from the big hire chains, according to multiple reviewers, is price — described as noticeably cheaper — combined with a relaxed, accommodating pickup-and-dropoff arrangement that works around the hirer's schedule. If something does go wrong mid-job, reviews suggest the response is fast rather than leaving you waiting, which matters when you've got a half-dug trench and an electrician booked. The business suits weekend DIYers and owner-builders who want to tackle their own earthworks without paying contractor rates, and the hands-on guidance from Daz makes it accessible even for first-timers.
Best for: DIY residential trenching for electrical and drainage runs, first-time excavator operators who want hands-on guidance at pickup, and owner-builders wanting to tackle earthworks without contractor rates.
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Claim This Profile — Free →Common questions about Diggermate Mini Excavator Hire Hervey Bay
What size excavators does Diggermate Hervey Bay hire out?+
Reviews specifically mention the 1.7-tonne mini excavator as the most commonly hired machine, with customers using it for trenching and land clearing. A small loader is also mentioned in at least one review. For the full current fleet, it's worth calling Daz or Deb directly to check availability, since the online booking system is also noted as easy to use.
Do I need experience to hire from Diggermate Hervey Bay?+
Based on what customers describe, you don't need prior experience — Daz is noted for sharing practical excavation tips at pickup that help first-timers get productive quickly. One reviewer mentioned the whole family got involved and successfully cleared a property over two days. It's a self-operate hire, so you're running the machine yourself, but the handover guidance appears to be part of the service rather than an afterthought.
How does pickup and dropoff work?+
Multiple reviewers describe the pickup and dropoff process as straightforward and flexible, with no complaints about scheduling friction. The machine and trailer are delivered or collected in a way that reviewers consistently describe as hassle-free. If you have a tight schedule — for example, an electrician booked to follow on — it's worth confirming the exact timing with Daz or Deb when you book.
What do customers say about Diggermate's pricing compared to other hire companies?+
Pricing comes up positively in several reviews, with one customer directly calling them 'much cheaper than the big hire companies.' Another reviewer noted 'you and your wallet won't regret it.' Reviews don't quote specific daily rates, so it's best to get a quote directly — but the overall sentiment across 19 reviews is that value for money is a clear point of difference for this business.
What happens if something goes wrong with the equipment mid-hire?+
At least two reviewers mention that when an issue came up, the response was fast — one noted they 'come as fast as possible' so you can get back on with the job. Given the business is owner-operated by Daz and Deb locally, that kind of direct response makes practical sense. Reviews don't detail what kinds of issues arose, so it's reasonable to ask about their breakdown or support policy when you book.