Connect it Electrical
Tony and Sylvester routinely walk first-time solar customers through their monitoring apps — on-site, without being asked.
Solar installations dominate the review pool, from straightforward new system fit-outs to more complex jobs like battery integration and ripping out illegally installed systems, which signals genuine technical range rather than a one-product offering. The business also handles everyday domestic electrical work — lights, power points, smoke detector compliance, EV chargers — so it's worth knowing they're set up to be a long-term local sparky, not just a solar crew. When you call, ask for a quoted price upfront; multiple reviewers specifically praised the cost as fair, which is a good baseline expectation to set.
Their work
What it's like working with them
Based on a sample of Google reviews (20 total)
“Arrive when they say they are coming”
What they help with
Based on what their customers hired them for
How they stack up
Context from 469 electricians in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Connect it Electrical
Tony and Sylvester are the two electricians at the heart of this small partnership, and reviews make it easy to map who does what: both handle installations hands-on, while Margaret handles the administrative and support side, keeping jobs coordinated and customers informed. Their clearest speciality is solar — new system installs, inverter replacements, battery integration, and remediation of illegally installed systems — but they also carry a solid volume of general domestic work including LED lighting upgrades, power point additions, smoke detector compliance, air conditioner circuits, and EV charger installation. What stands out from cross-referencing reviews is their habit of explaining unfamiliar technology in plain terms, particularly for first-time solar users; multiple customers specifically mention being walked through monitoring apps and system options without feeling pressured. They're a genuinely local Walligan-area outfit serving the Fraser Coast corridor including Toogoom, which means they're competing with larger regional operators on responsiveness — and reviews suggest they show up when they say they will. The business is GST-registered and structured as a partnership, which aligns with the two-tradesperson model customers describe. Homeowners selling a property, going solar for the first time, or wanting to fix a previous installer's mistakes are the profiles that appear most often in their reviews.
Best for: first-time solar buyers who want clear plain-language guidance, homeowners remediating or upgrading an existing solar or battery setup, Fraser Coast locals needing a reliable repeat-use electrician for ongoing domestic work, and properties requiring compliance work such as smoke detector upgrades before sale.
Location
Often needed together
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Claim This Profile — Free →Common questions about Connect it Electrical
What areas does Connect It Electrical service?+
The business is based in Walligan on the Fraser Coast and reviews confirm they regularly work in nearby Toogoom. One long-term customer in Toogoom mentions using them across nearly three years for multiple jobs. If you're outside that immediate corridor, it's worth calling to confirm whether they cover your suburb before booking.
Does Connect It Electrical handle solar repairs and upgrades, not just new installs?+
Yes — and it's one of the more technically demanding things their reviews mention. Tony and Sylvester have diagnosed and resolved issues with battery integration on existing solar systems, replaced faulty inverters, and removed and replaced an entire illegally installed solar system. If you've inherited a dodgy setup or have an existing system that's underperforming, they appear comfortable working with what's already there rather than just selling a new install.
What do customers say about their pricing?+
Pricing comes up positively in multiple reviews, with customers using words like "competitive," "awesome," and "great value." One customer rated a 6.6kW solar system as delivering exactly what they asked for at a fair price point. No reviews flag cost as a concern. As always, get a written quote before work starts so you have a figure to hold to.
Will they explain how the system works once the job is done?+
This is consistently mentioned across solar-related reviews. Tony and Sylvester walked first-time solar users through their monitoring app, explained what their options were without pressuring them, and discussed decisions with customers as work progressed. One customer specifically said the team "took the time to explain things and what all my options were and didn't push." If you're new to solar or EV charging, that hands-on explanation appears to be part of how they work, not an extra you need to ask for.
Is this a one-person operation or a team?+
It's a partnership with at least two licenced electricians — Tony and Sylvester — who attend jobs together on larger installs. Margaret is mentioned in multiple reviews handling administrative and coordination work. Reviews also name Andy on at least one occasion, suggesting they can scale the crew when needed. For bigger solar jobs, customers consistently describe both Tony and Sylvester being on-site across the install days.