Matrix Steel Hervey Bay
One of few Hervey Bay shed suppliers to insist on a site visit before finalising your quote.
Based on those 7 reviews, the split is five positive and two negative, and one of the negative reviews reflects a significant subcontractor dispute involving a slab that reportedly didn't meet specification — a concern worth noting, though it represents one project outcome in a small sample rather than a confirmed pattern. Before committing, it's worth asking Matrix directly who they use for concreting on your job, whether that work comes with a written warranty, and how disputes are handled if subcontractor quality falls short.
Their work
What it's like working with them
Based on a sample of Google reviews (7 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 378 fencings in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Matrix Steel Hervey Bay
Russell and Anthony are the named faces behind this Hervey Bay steel and shed operation, and reviews draw a clear distinction between their roles: Russell and Anthony handle the sales and quoting side with a thoroughness that stood out to one customer who sent ten quote requests and only heard back from three — Matrix was the only one to insist on a site inspection to verify compliance before proceeding. The business supplies and erects steel shed and carport structures, including custom slab-and-build packages coordinated with contracted concreters and installers, rather than just selling flat-pack kits. They also offer DIY mezzanine kits for shed interiors, which suggests their product range extends beyond the initial build. With roughly 26 years in operation and GST registration as a company entity, they're a more established outfit than many regional steel suppliers, though their Google review footprint is still small. Their approach to quoting — following up on emails, visiting the site, checking placement against adjacent structures — is noted as a genuine differentiator by customers who found other suppliers unresponsive. They appear best suited to homeowners who want a managed build process, not just a materials supplier.
Best for: homeowners wanting a managed shed or carport build with site inspection before quoting, customers who need steel shed kits with coordinated slab and installation, and tradespeople sourcing steel materials or shed components.
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Claim This Profile — Free →Common questions about Matrix Steel Hervey Bay
Does Matrix Steel Hervey Bay visit the site before quoting?+
Based on customer reviews, yes — at least for larger or more complex jobs. One customer noted that Matrix was the only supplier out of ten contacted who insisted on a site visit to confirm the build location was compliant and correctly planned relative to adjacent structures. This isn't universal practice among shed suppliers in the region, so it's worth confirming upfront whether a site visit is part of the quote process for your specific job.
Does Matrix Steel use their own tradespeople or subcontractors for installation and concreting?+
Reviews indicate they coordinate contracted concreters and installers rather than employing them directly. One customer had a very positive experience with both the concreter and the installer on their 10x6 slab-and-shed build. It's worth asking who specifically will be doing your concreting and installation, and confirming what warranty or rectification process applies if subcontractor work doesn't meet standard — this is a practical question for any managed-build shed supplier.
What types of structures does Matrix Steel Hervey Bay supply?+
Based on reviews and their listed Google categories, they handle steel sheds, carports, and associated concrete slabs as full managed-build packages. They also supply DIY mezzanine kits for fitting out the interiors of existing sheds. Their Google business listing also includes roofing contractor as a category, though reviews don't specifically mention standalone roofing work — confirm with them directly if that's your primary need.
How responsive is Matrix Steel to quotes and emails?+
Across the available reviews, communication quality is a consistent positive — multiple customers mention prompt quote turnaround and email follow-up. One customer specifically noted they had sent ten quote requests to various suppliers and Matrix was one of only three to respond. One reviewer did note they never received a follow-up after an initial request, so experiences may vary depending on the nature of the enquiry.
What areas does Matrix Steel Hervey Bay cover?+
They're based in Pialba, which is the commercial hub of Hervey Bay. Reviews don't explicitly mention their service radius, but as a regional steel and shed supplier they likely service the broader Fraser Coast area. Confirm with them directly whether they deliver and install to your specific location, particularly if you're in a rural or outlying property.