Shephard’s Painting and Roof Restorations
Steve routinely fixes undisclosed roof defects mid-job — and multiple customers say he didn't charge a cent more for it.
He's been operating for around 21 years and handles the work personally, so the quality you read about in reviews is tied directly to him. That said, six reviews describe being unable to get a quote at all — missed appointments, unreturned calls, or messages that went nowhere — which is a real consideration if you're on a deadline. The practical move is to confirm availability and response expectations upfront when you make first contact; if you can lock him in, the work quality appears to speak for itself.
Their work
What it's like working with them
Based on a sample of Google reviews (41 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 249 gutter cleanings in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Shephard’s Painting and Roof Restorations
Steve Shephard runs this sole-trader operation personally, and the pattern across dozens of reviews is unmistakable: he treats each roof as if it were his own, routinely identifying and fixing defects that weren't in the original scope without hiking the price. His core specialty is tile and colorbond roof restoration — pressure cleaning, crack and ridge-cap repairs, and multi-coat painting — but reviews also document full colorbond roof replacements, interior painting, and gutter painting as part of the same engagement. What separates Steve from a standard painter-who-does-roofs is his willingness to go well beyond the quoted scope: one customer reports Steve added three extra days of work and a 50-metre driveway pressure clean at no additional charge. He's particularly well-suited to homeowners who want a single point of contact for a combined roof-and-paint project, and several reviews note he actively guides colour selection rather than leaving that decision entirely to the client. As a local Kawungan operator with roughly two decades in the trade, he draws most of his clientele from the Fraser Coast region and is referenced by name in nearly every review — there's no ambiguity about who shows up to do the work.
Best for: tile or colorbond roof restorations where quality matters more than speed, combined roof-and-paint projects on residential homes, and homeowners who want an honest assessment of whether work is actually needed before committing to a full quote.
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Claim This Profile — Free →Common questions about Shephard’s Painting and Roof Restorations
What types of roofs does Steve work on?+
Reviews reference both tile and colorbond roofs across a range of conditions — from minor leak repairs through to full roof replacements. Steve's process typically includes pressure cleaning, structural repairs (ridge caps, cracked tiles, flashing), and multiple coats of quality roof paint. He also works on gutters as part of roof restoration projects. If your roof is in particularly poor condition, several customers note he identified and fixed hidden problems during the job.
Does Shephard's Painting and Roof Restorations handle painting as well as roofing?+
Yes — the business covers both exterior and interior painting in addition to roof work. Several reviews mention Steve completing a roof restoration and exterior or interior paint job as part of the same project. He's also noted for helping customers choose colours rather than simply executing whatever they pick, which reviewers found useful when they were unsure about combinations.
What do customers say about Steve's pricing?+
Multiple reviews describe his pricing as fair and affordable relative to the quality delivered. One customer specifically noted he worked three additional days beyond the quoted scope without charging extra. Another review highlights he told a customer their colorbond roof only needed a clean rather than a full repaint, saving them significant money — suggesting he doesn't push unnecessary work to inflate a quote.
How responsive is Steve to initial enquiries and quote requests?+
This is the most mixed area in his reviews. Customers who successfully engaged him consistently praise his communication during the job — daily updates when weather causes delays, arriving when he says he will, and keeping clients informed throughout. However, six reviews describe failed first contact: missed quote appointments, no-shows, or calls and messages that weren't returned. It's worth following up if you don't hear back within a few days of your initial enquiry.
Is Shephard's Painting and Roof Restorations suitable for urgent or leaking roof repairs?+
Yes, at least based on review evidence — one customer had a leak fixed promptly before heavy rain arrived, and another notes Steve came 'straight away' when needed. His background in both repairs and full restorations means he can assess whether a patch repair is sufficient or whether broader work is warranted. If you have an urgent situation, it's worth calling directly and explaining the timeframe when you make contact.