Artificial Turf Qld
Both Steves are named by customers for walking them through turf options honestly — then following up six months later.
Both Steves are mentioned for explaining the differences between turf products honestly, and one customer specifically noted they were still in contact six months post-installation, which is an unusual level of follow-through for a trade business. If you're still at the research stage and want someone to walk you through product options rather than just give you a price, that dynamic seems to be what this business does well — worth asking them directly what turf they'd recommend for your specific use case and why.
Their work
What it's like working with them
Based on a sample of Google reviews (3 total)
“explanation between the different types of grass available and the life span was so supportive, open and honest”
What they help with
Based on what their customers hired them for
How they stack up
Context from 303 landscapings in Hervey Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Artificial Turf Qld
Steve and his team at Artificial Turf Qld focus specifically on residential artificial turf supply and installation in the Pialba area — this isn't a general landscaping outfit that occasionally lays synthetic grass. Two team members named Steve are mentioned by customers, and both are credited with taking time to walk clients through the differences between turf types, pile heights, and expected lifespans before any decision is made — the kind of product education that's usually missing from trade quotes. One reviewer noted the team followed up six months after installation to check satisfaction, which points to an after-sales approach that goes beyond the typical 'job done, invoice sent' model. The turf itself has been praised for looking natural enough to blend with existing outdoor spaces, and at least one household notes it's held up well under a dog that regularly uses it. As a GST-registered company active for around five years, they operate with more structure than a sole-trader operation, which can matter for warranty claims or any post-install issues. They appear best suited to homeowners who want a considered recommendation rather than a fast sale — particularly those who are still weighing up turf options and need honest guidance on what will actually work for their yard.
Best for: homeowners who want honest guidance on turf product selection before committing, residential lawn replacements in the Fraser Coast area, and pet-owner households looking for a low-maintenance yard surface.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Artificial Turf Qld
What areas does Artificial Turf Qld service?+
They're based in Pialba, QLD, which puts them in the Fraser Coast region. Reviews don't specify how far they travel for jobs, so if you're outside the Hervey Bay area it's worth calling to confirm whether they cover your location before getting too far into the planning process.
What types of artificial turf do they offer?+
Reviewers specifically mention that the team (Steve and Steve) took time to explain the differences between turf types and their expected lifespans — one customer said this was done in a 'supportive, open and honest' way. The business name and category suggest they focus exclusively on synthetic turf rather than being a general landscaping company, which typically means a more focused product range. For exact product options and specifications, you'd need to contact them directly.
Do they follow up after installation?+
At least one customer reported being in contact with the team six months after the turf was laid, with follow-up from both during and after the job to check satisfaction. That's a specific detail worth mentioning when you enquire — ask what their post-install process looks like and whether they offer any warranty on the product or the workmanship.
Is artificial turf from this company suitable for households with dogs?+
One reviewer specifically mentioned their dog loves the turf and that it's been a practical solution for keeping the yard clean and comfortable. Artificial turf generally tolerates pet use well depending on the pile type and drainage design, and the team's emphasis on helping customers choose the right product for their needs suggests this is something worth raising with them during consultation.
How long has Artificial Turf Qld been operating?+
The business has been active for approximately five years and operates as a registered company rather than a sole trader, which provides a bit more structural accountability for things like warranties and after-sales issues. That said, with only 3 Google reviews currently on record, their public track record is limited — it may be worth asking for referrals or photos of completed local jobs when you make contact.