Maryborough/Hervey Bay Building and Pest Inspections
Marcel regularly catches termite and structural damage that previous inspectors on the same properties had missed.
Two reviews do raise concerns worth noting: one describes severe structural damage marked 'satisfactory' in the report, and another describes Marcel failing to attend after repeated promises, with calls going unanswered — both reviewers also say the owner stopped responding to follow-up contact. These are the only two negative reviews in 15 total, which is within the normal range of complaints for any trades business, but the pattern of non-response after the fact is worth keeping in mind. Before booking, it's worth confirming his current availability for your timeline and asking directly how he handles follow-up queries after a report is delivered.
Their work
What it's like working with them
Based on a sample of Google reviews (15 total)
“identified active termite activity that two other inspectors had missed”
“fully compliant with Queensland regulations”
What they help with
Based on what their customers hired them for
How they stack up
Context from 434 pest controls in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Maryborough/Hervey Bay Building and Pest Inspections
Marcel Stam runs this sole-operator inspection business covering Hervey Bay, Scarness, and Maryborough, handling two distinct but related service lines: pre-purchase building and pest inspections for homebuyers, and asbestos register preparation for commercial property owners and workplaces with WHS obligations. On the building inspection side, Marcel is specifically praised for finding termite activity — including active infestations that previous inspectors on the same properties had missed — along with structural concerns like subfloor issues and roof framing problems that buyers wouldn't have spotted themselves. His reports are noted for being photo-heavy and written in plain English, and he consistently follows up with a phone walkthrough to explain findings and likely repair costs rather than just emailing a document. The asbestos register work is a genuine specialty that separates him from typical pest-only operators — multiple commercial clients mention his compliance with Queensland WHS regulations and the depth of his documentation, with one safety officer calling the report quality impressive. He's a regular referral choice among at least one long-standing Hervey Bay real estate agent and a portfolio property manager, suggesting he works frequently with property professionals as well as direct homebuyers. Given he's a solo operator, his schedule can be a limiting factor — homeowners with tight settlement timelines should confirm availability and turnaround times upfront before booking.
Best for: homebuyers wanting thorough pre-purchase inspections on older Queensland homes, commercial property owners needing WHS-compliant asbestos registers, and real estate agents or property managers seeking a reliable referral inspector across the Fraser Coast region.
Location
Often needed together
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Claim This Profile — Free →Common questions about Maryborough/Hervey Bay Building and Pest Inspections
What areas does this business service?+
Reviews mention inspections carried out in Scarness, Hervey Bay, and Maryborough, which aligns with the business name. Marcel appears to cover the broader Fraser Coast region. If your property is outside these suburbs, it's worth calling ahead to confirm he services your area before locking in a booking.
Does Marcel do asbestos inspections for commercial properties, or just residential?+
Asbestos register work for commercial properties is a documented specialty here — reviews specifically mention a commercial workshop built in the early 1980s in Maryborough, a commercial property asbestos register, and a workplace asbestos assessment completed as part of WHS obligations. Marcel is described as explaining ongoing management responsibilities to clients, not just delivering a document. Multiple property managers mention using him across their portfolios on a repeat basis.
What does a typical building and pest inspection report look like?+
Reviewers consistently describe the reports as detailed with plenty of photos and written in plain English rather than technical jargon. Marcel is also noted for calling clients after delivering the report to walk through the findings verbally and explain what each issue would likely cost to fix — something several buyers said they found genuinely useful rather than being left to interpret a document alone.
How reliable is Marcel with scheduling and follow-up?+
The majority of reviewers describe him as punctual and professional, and a local real estate agent notes consistent reliability across multiple referrals over many years. However, two reviews in the sample raise concerns: one describes repeated failed attendance with calls going unanswered, and another says the owner stopped responding to emails after a disputed inspection result. These are a minority of reviews, but if your timeline is tight or you anticipate needing post-report support, it's worth discussing availability and his response process before committing.
Is this business suitable for older homes with potential termite or asbestos risk?+
Several reviews specifically involve older Queensland homes — a 1970s brick home in Scarness and an early 1980s commercial workshop in Maryborough are both mentioned by name. Marcel is praised for knowing where to look in older structures, including finding asbestos materials clients hadn't thought to question and detecting termite damage in subfloors that wasn't visible to buyers. Older homes with suspected asbestos or termite risk appear to be a genuine focus area rather than an afterthought.