Storage King Hervey Bay
Five-year storage customers return by name for Simone and Jasin — staff continuity that's rare in self-storage.
Simone, Jasin, and Kate are named by multiple reviewers, which is unusual for a storage facility and suggests genuine continuity in who customers actually deal with. The facility has been running for roughly 26 years and is GST-registered as a partnership, which aligns with the owner-operated feel reviewers describe. If you're planning a straightforward house move that needs professional truck and crew logistics, this may not be your primary contact — but for anyone who needs somewhere safe and well-managed to park belongings during a settlement gap, renovation, or interstate transition, the evidence here is unusually consistent.
Their work
What it's like working with them
Based on a sample of Google reviews (56 total)
“My belongings were safe and dry throughout the cyclone”
“outside the box ideas and suggestions along with patience within their fast moving industry”
What they help with
Based on what their customers hired them for
How they stack up
Context from 423 removalists in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Storage King Hervey Bay
Run by a small team including Simone (also spelled Simmone), Jasin, and Kate — each of whom gets named directly in reviews — Storage King Hervey Bay operates from Nissan Street, Pialba, as both a self-storage facility and a moving support hub. Simone is consistently singled out for her approachability and hands-on help during stressful transitions like property settlements and interstate moves, while Jasin draws praise for local knowledge and practical advice that goes well beyond the storage transaction itself. The facility runs gated, coded-access units that customers describe as clean, vermin-free, and cyclone-tested — one reviewer specifically notes their belongings stayed dry through a cyclone. Rather than a traditional removalist truck-and-crew operation, this business is better understood as a move facilitation service: they stock packing materials, advise on relocation logistics, help customers right-size their unit during long stays, and can assist with relocating items within the facility — making them most useful at the planning and storage end of a move rather than the heavy-lifting end. Long-term storage is a genuine specialty here, with multiple reviewers having kept belongings for two to five years without incident.
Best for: homeowners needing storage during property settlement gaps, long-term furniture storage over months or years, and interstate relocators who need a Hervey Bay base for belongings while they organise a permanent address.
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Claim This Profile — Free →Common questions about Storage King Hervey Bay
Is Storage King Hervey Bay suitable for storing belongings between a property sale and settlement?+
This is one of the most common use cases mentioned in reviews — multiple customers specifically stored furniture and household goods during the gap between selling one property and settling on another. One reviewer stayed two months, another used the facility across a cross-state move from ACT. The team, particularly Simone, is noted for being helpful during these stressful transition periods and for keeping communication clear throughout.
What security does the Nissan Street facility offer?+
Reviewers describe a gated premises with coded access, which several customers cite as giving them peace of mind. Units are described as clean, well-maintained, and vermin-free across multiple independent reviews. One customer specifically mentions their belongings remained safe and dry through a cyclone, suggesting the facility handles Queensland weather conditions well.
Can I adjust my storage unit size if my needs change during a long stay?+
Yes — one reviewer who stayed five years notes the team was understanding and patient when they wanted to downsize their unit mid-tenancy. The staff are described as flexible with arrangements and willing to work through logistics with customers rather than applying rigid terms. If you expect your storage needs to change, it's worth raising this upfront when you speak with Simone or the team.
Does Storage King Hervey Bay sell packing materials?+
Yes, packing boxes and packaging supplies are mentioned in reviews and confirmed by their Google category listing. One reviewer notes Jasin not only had the boxes they needed but also offered local knowledge about the area — useful if you're new to Hervey Bay. This makes them a practical one-stop stop for the supplies side of a move, not just the storage itself.
Who will I actually deal with when I contact Storage King Hervey Bay?+
Reviews name Simone (also spelled Simmone), Jasin, and Kate as the primary contacts customers interact with. Simone is most frequently mentioned and praised for her warmth and practical guidance during stressful moves. Jasin features in several reviews for being helpful and knowledgeable. The business operates as a partnership, and the owner-operated feel is something multiple long-term customers specifically highlight as a reason they'd return.