National Tiles Hervey Bay
Peter's hands-on product knowledge turns tile selection into a decision customers feel confident about.
Jeff gets a specific mention for stock-holding and Fraser Island delivery logistics, useful to know if you're building in a remote or island location near Hervey Bay. Two reviewers flagged limited tile range compared to local competitors, so if you have a specific or niche tile in mind, it's worth calling ahead to confirm stock availability or ask whether a special order is possible before making the trip. Recent ratings have trended stronger than earlier ones, but the sample is small enough (29 total reviews) that a couple of outliers move the average noticeably — treat it as a directional signal rather than a definitive pattern.
Their work
What it's like working with them
Based on a sample of Google reviews (29 total)
“Great prices and excellent service”
“Nice range tiles and glues plus more one stop shop”
What they help with
Based on what their customers hired them for
How they stack up
Context from 333 tilings in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About National Tiles Hervey Bay
Peter is the standout name across multiple reviews here — customers specifically credit him with deep product knowledge and confident recommendations that translate into results they're happy with, like the bathroom transformation one reviewer described. Staff member Jeff also gets a direct callout for going beyond the standard — he held stock for a delayed job and arranged urgent delivery to Fraser Island, which suggests real flexibility for remote-area customers in the Wide Bay region. As a National Tiles franchise, the Hervey Bay store combines the buying power of a national supply chain with a showroom format, meaning you can compare tiles in person rather than ordering blind online — something reviewers flag as genuinely useful when design confidence is low. The store operates as a one-stop supply point for tiling projects: tiles, adhesives, and accessories are all stocked under one roof, which builders and owner-operators doing their own tiling will find practical. Based on what reviewers describe, the store serves both trade customers (builders mention returning for future builds) and homeowners tackling bathroom and kitchen renovations. Pricing is flagged as competitive multiple times independently, which is worth noting given National Tiles' access to volume pricing.
Best for: homeowners selecting tiles for bathroom or kitchen renovations who want in-store guidance, trade builders looking for competitively priced volume supply, and Wide Bay customers needing stock held across a staged build timeline.
Location
Often needed together
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Claim This Profile — Free →Common questions about National Tiles Hervey Bay
Who should I ask for when I visit National Tiles Hervey Bay?+
Peter is mentioned by name in several independent reviews as the go-to for product knowledge and project recommendations — customers credit him with knowing the range well enough to guide decisions confidently. Jeff is also named specifically for going the extra mile on logistics, including holding stock between purchase and job start and arranging urgent delivery to Fraser Island. If neither is available when you visit, other staff are generally described as friendly and helpful, though the strongest praise is attached to those two by name.
Is National Tiles Hervey Bay suitable if I'm not sure what tiles I want?+
Based on reviews, yes — one customer specifically described coming in without design confidence and leaving satisfied after staff helped work through selections in the showroom. The in-store format lets you see tiles in context rather than choosing from swatches, which several reviewers found useful for bathroom and kitchen projects. If you have a rough idea of your colour palette or budget, staff appear comfortable helping you narrow it down from there.
How competitive is the pricing compared to other tile suppliers in Hervey Bay?+
Pricing is one of the most frequently mentioned positives across the 26 reviews analysed, with multiple customers independently calling it competitive or great value. As part of the National Tiles franchise network, the store benefits from national volume purchasing, which likely underpins the pricing feedback. Two reviewers did note that the range felt limited compared to local competitors like East Coast Tiles and Bay Ceramics, so if price is the priority you're likely well-served here, but if you need a very specific tile, it's worth confirming availability first.
Can National Tiles Hervey Bay help with remote or island deliveries?+
At least one review specifically mentions Jeff arranging urgent delivery of additional items to Fraser Island, which suggests the store has handled remote-area logistics at least occasionally. This isn't a standard advertised service, so if you're building on an island or in a remote location, it's worth raising with staff directly to understand what's possible and any associated lead times or costs.
Does the store stock everything I need for a tiling job, or just the tiles themselves?+
Reviews describe it as a one-stop shop — one customer specifically mentioned tiles, glues, and more all being available in a single visit. This covers the core consumables most tiling jobs require without needing a separate run to a hardware store. If you need highly specialised products or a very wide decorative range, it's worth calling ahead to check stock depth, as a couple of reviewers noted the range felt limited for their specific needs.