Beaumont Tiles Hervey Bay
Stephanie and Caitlin are named by multiple customers for turning vague renovation ideas into a finished product brief.
That kind of named, consistent staff praise in a retail setting is genuinely useful to know: it means you're not rolling the dice on whoever happens to be rostered. One reviewer did flag a poor experience with an inattentive staff member, and another called pricing overpriced, but both are single mentions in the sample — well below the threshold of a pattern. Ratings across the two halves of the review window are similar (4.2★ recent vs 4.4★ earlier), so there's no clear decline, just the normal spread you'd expect from any retail business. If you're starting a bathroom or laundry renovation and need someone to help you build a brief from scratch, the reviews suggest this is a more useful first stop than a warehouse retailer.
Their work
What it's like working with them
Based on a sample of Google reviews (23 total)
“forget Bunnings”
What they help with
Based on what their customers hired them for
How they stack up
Context from 333 tilings in Hervey Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Beaumont Tiles Hervey Bay
Beaumont Tiles Hervey Bay operates as a full-service tile and bathroom products showroom, stocking not just floor and wall tiles but also tapware, cabinetry, vanities, and handbasins — making it a one-stop resource for bathroom and ensuite renovations rather than a pure tile supplier. Stephanie is the standout name across multiple reviews, praised specifically for her patience with first-time renovators who arrive without a clear brief, her ability to translate a vague colour palette into a cohesive product selection, and her genuine follow-up interest in how projects turned out. Caitlin is mentioned alongside Stephanie for guiding customers through the early, overwhelming stages of renovation planning, while James and Mick are also named as part of a team that collectively fields both trade clients and homeowners. The store is best suited to homeowners embarking on bathroom or laundry renovations who want guided, consultative service rather than a self-serve warehouse experience — several reviewers note staff actively worked to understand their vision before recommending products, which is a different model to big-box competitors. The physical showroom in Urraween carries a modern layout with on-site parking, and the business has been operating for roughly nine years as a GST-registered company, which matters for trade invoicing on larger renovation jobs. Pricing has drawn at least one complaint of being overpriced, so budget-conscious buyers may want to benchmark key items before committing.
Best for: first-time renovators who need guided help selecting a full bathroom palette, homeowners fitting out bathrooms or ensuites with matching tiles and tapware, and repeat renovation projects where consistent staff knowledge matters.
Location
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Claim This Profile — Free →Common questions about Beaumont Tiles Hervey Bay
What does Beaumont Tiles Hervey Bay stock beyond tiles?+
The Urraween showroom carries tapware, cabinetry, vanities, and handbasins alongside floor and wall tiles, so you can source most of a bathroom or laundry renovation in a single visit. Multiple reviewers specifically mention this breadth as a reason they chose the store over alternatives. If you're after a full ensuite package, it's worth calling ahead to confirm current stock on the specific tapware or cabinet style you have in mind, as ranges can vary.
Who should I ask for if I'm a first-time renovator with no clear idea of what I want?+
Stephanie is the most consistently praised staff member in reviews for exactly this scenario — several customers describe arriving with only a vague colour palette and leaving with a clear, cohesive product direction. Caitlin is also mentioned alongside Stephanie for walking first-timers through the early stages. Both are described as patient and willing to spend real time understanding your vision before making recommendations.
Does Beaumont Tiles Hervey Bay cater to trade customers as well as homeowners?+
Yes — the business is GST-registered as a company, which supports trade invoicing, and at least one review references a tradie bringing clients in for product selection. The team (Steph, Caitlyn, Jamie, and Mick are all named) appears comfortable working with both ends of the market. If you're a builder or tiler wanting to set up a trade account, it's worth calling directly to confirm terms.
What do customers say about pricing at Beaumont Tiles Hervey Bay?+
Most reviews focus on product quality and service rather than price, and one reviewer specifically mentions getting 'a great deal on tiles.' However, one reviewer did describe the store as overpriced. Given the consultative, showroom-based model, prices may sit above warehouse retailers — if budget is a primary concern, it's worth comparing key SKUs before committing to a full order.
Does the store hold stock on-site or is everything ordered in?+
The showroom carries stock on-site, though at least one review references a staff member suggesting online ordering for tiles not currently in store. For renovation projects with specific timelines, it's sensible to confirm stock availability on your chosen tile before finalising your order, especially if you need a full volume for a bathroom or ensuite rather than a few samples.