Hobart Refrigeration & Appliance Repairs
Bruce recovered one customer's expired warranty claim — and Jeremy handles compressor replacements most local repairers won't touch.
Bruce and Jeremy each draw genuine praise for technical depth — compressor replacements, warranty recoveries, thorough explanations — and customers who connected with them via text rather than phone generally report prompt, professional service. That said, a notable share of reviews (roughly a third of the sample) raise concerns about phone responsiveness, scheduling reliability, and day-of communication: missed windows, same-day reschedules, and difficulty reaching anyone by call are mentioned across multiple independent accounts, which clears the bar of a genuine pattern rather than an isolated complaint. If you book with them, text rather than call, confirm your appointment window in writing, and ask upfront whether your job can be covered under any manufacturer warranty — that's where some of their strongest outcomes appear to happen.
What it's like working with them
Based on a sample of Google reviews (27 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 234 appliance repairs in Hobart
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Hobart Refrigeration & Appliance Repairs
Bruce and Jeremy are the two technicians named across reviews, and they handle quite different work: Jeremy is praised specifically for compressor replacements on high-end integrated refrigeration units like Liebherr, while Bruce draws repeated mention for his diagnostic depth on Samsung fridges and for navigating expired warranty claims on behalf of customers. The business handles residential appliance repairs with a particular lean toward refrigeration — the company name reflects this — but washing machine and dryer faults also appear across the review record. Ashlyn is named on the admin side and described warmly by multiple customers for quick resolution of concerns, which matters given that phone and scheduling communication is an acknowledged weak point for this operation. Text-based communication appears to be their preferred channel, and customers who work within that system tend to report smoother experiences than those expecting phone availability. At roughly eight years operating out of Rosny, they appear to do warranty-authorised repair work in addition to private bookings, which is worth noting if your appliance is still under manufacturer cover.
Best for: refrigerator and integrated freezer repairs requiring diagnostic depth, warranty claim navigation on brand-name appliances, and homeowners comfortable coordinating via text rather than phone.
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Claim This Profile — Free →Common questions about Hobart Refrigeration & Appliance Repairs
What appliances does Hobart Refrigeration & Appliance Repairs specialise in?+
As the business name suggests, refrigeration is their primary focus — reviews specifically mention Liebherr integrated freezers and Samsung fridges, including compressor replacements and complex fault diagnosis. Washing machine and dryer repairs also appear across the review record, so general white goods are within scope. If you have a high-end or integrated refrigeration unit, technician Jeremy has been specifically named for that type of work.
Can they handle warranty repairs, or is this private bookings only?+
Multiple customers mention warranty-related work, including one reviewer who had a job covered under an expired warranty through the business's intervention. They appear to do both warranty-authorised and private repair bookings. It's worth telling them upfront whether your appliance is still under manufacturer cover, as this has led to cost savings for some customers.
What's the best way to get in touch with them?+
Text-based communication appears to work better than phone calls based on the review sample — several customers mention difficulty reaching anyone by phone, while those who communicated via text or email report smoother coordination. Ashlyn is named on the admin side and described as responsive and easy to deal with. If you're booking, confirm your appointment window in writing and follow up by message rather than waiting by the phone.
Are pricing and value mentioned in customer reviews?+
A handful of positive reviews describe pricing as reasonable, with one customer specifically noting Bruce's rates as 'extremely reasonable.' However, the review sample doesn't contain enough detail on specific pricing to give you a benchmark figure. Reviews don't mention call-out fees or quote processes, so confirm those details directly before booking.
What areas do they service from their Rosny base?+
The business is located in Rosny in Hobart's eastern suburbs, and reviews suggest they cover greater Hobart. The review sample doesn't mention specific outer suburbs or regional coverage, so if you're outside the Hobart metro area, it's worth confirming service availability with them directly before scheduling.