Tom Moore & Son Garage Doors Hobart
Technicians arrive already briefed on your quote — with the right parts on the truck.
That coordination between the office and field crew is rarer than it should be in trades, and it's the thing most likely to save you a second booking. Named staff members including Jamie, Patrick, Alan, Will, and Allison all receive individual praise, which is a useful signal that quality isn't dependent on one person. Pricing is also flagged positively across multiple reviews, with one customer specifically noting a quote thousands of dollars below a competitor — worth getting their number before you commit elsewhere. For out-of-the-way properties or awkward installs (uneven floors, complex wiring, tight spaces), several reviewers note the team didn't baulk where others had walked away.
Their work
What it's like working with them
Based on a sample of Google reviews (88 total)
“other Dealers weren't interested but your staff called and quoted in a timely manner”
What they help with
Based on what their customers hired them for
How they stack up
Context from 248 garage doorss in Hobart
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Tom Moore & Son Garage Doors Hobart
Tom Moore & Son is a Hobart institution with nearly two decades of operation, specialising in the full garage door lifecycle — from new B&D Panelift Icon and roller door installations through to motor replacements, seal fitting, and lightning-strike damage repairs. The team behind the work includes named technicians like Jamie, Daniel, Patrick, Alan/Allan, and Will, each praised for hands-on knowledge: Jamie is noted for his deep product and company history knowledge, Patrick for on-the-spot quoting and thorough cleanup, Alan for quiet and precise mechanism replacements, and Will for solving water ingress issues through garage sealing. What distinguishes them operationally is a well-coordinated handoff between office staff (Allison is named alongside the technicians) and field crew — multiple reviews note that technicians arrive knowing exactly what was quoted and promised, with the right parts already on the truck. They handle tricky installs that others shy away from, including uneven floors, awkward wiring into house electrical systems, working around cat enclosures, and servicing customers in locations other dealers declined. Their showroom in Kingston carries a broad range of door styles and colours, including insulated panel options, making them a practical first stop for homeowners doing their research before committing.
Best for: new roller or panel lift door installations where other dealers have said no, motor and controller replacements needing fast turnaround, homeowners wanting a detailed obligation-free quote before committing, and tricky installs involving uneven floors or complex wiring.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Tom Moore & Son Garage Doors Hobart
Does Tom Moore & Son cover areas outside central Hobart?+
Yes — several reviews specifically mention customers in outer or less accessible locations, with one reviewer noting that other dealers weren't interested in their job but Tom Moore & Son quoted and completed it without issue. A customer coordinating a job remotely from Launceston also praised their communication throughout. If you're unsure whether your suburb is in their service area, it's worth calling — they appear willing to travel where others won't.
What brands and door types does Tom Moore & Son install?+
Reviews mention B&D Panelift Icon panel lift doors, roller doors, flex-a-doors for carports, and standard panel lift doors. Their Kingston showroom is noted as having a wide range of styles and colour options, including insulated panel doors. They also handle Emb-A-Seal fitting for panel lift doors to address dust and dirt entry.
How do customers describe their pricing?+
Pricing feedback across the review sample is consistently positive, with multiple customers describing quotes as reasonable or competitive. One reviewer explicitly noted their quote was several thousand dollars cheaper than a competitor's. A handful of reviews do mention cost is not rock-bottom, with one long-term customer describing the service as 'excellent if expensive' — though that reviewer has continued using them for years, suggesting value for money holds up.
How quickly can Tom Moore & Son typically get to a job?+
Several reviews mention next-day scheduling for motor replacements and repairs, and the team is consistently praised for arriving on time or even slightly early. One customer chose a booking two days out and the technician arrived punctually and resolved the issue within 30 minutes. For urgent repairs, it's worth calling directly to check availability rather than assuming a long wait.
Can they handle unusual or difficult installation situations?+
Yes — reviews document successful installs on unlevelled garage floors, jobs requiring wiring into the house electrical system, a motor fitted around an existing cat enclosure, and a Panelift Icon door fitted into a small garage with limited clearance. Multiple reviewers specifically mention that Tom Moore & Son took on jobs that other Hobart garage door companies had declined or shown no interest in.