Jones & Rumley
Same-day glass repairs and custom cuts at prices customers say beat local competitors.
Scott is the name most associated with a smooth, communicative process from quote to completion. That said, a small but notable pattern across roughly 4 of the 39 sample reviews describes glaziers not turning up to booked appointments without adequate notice, which is worth flagging given the time-off-work cost for homeowners. The trajectory across the 39 reviews has improved in the more recent period, which is a reasonable signal that scheduling reliability may have improved — but it's worth confirming current lead times and getting a firm appointment window in writing before blocking out your day.
Their work
What it's like working with them
Based on a sample of Google reviews (53 total)
“Adjusted quote because they finished faster than expected”
“The quote they gave was half what another place was charging”
What they help with
Based on what their customers hired them for
How they stack up
Context from 282 glass & glaziers in Hobart
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Jones & Rumley
A glazing business operating out of Moonah for around a decade, Jones & Rumley handles everything from emergency window repairs and fly screen installations to bespoke cut glass, double-glazed window and door units, and custom glass shelving for antique furniture. Scott is the office-side contact praised repeatedly for attentiveness and follow-through — he showed up to measure for an additional door two months after the original job, adjusting quotes downward when work finished early. Troy and Darren handle on-site installs and advisory visits, while Nick and Alan are the glaziers customers name for quick, clean window replacements. The team is noted for same-day turnarounds on small jobs — a broken window booked by email Sunday was fixed Monday, and a fly screen order placed at 8:30am was installed the same afternoon — making them a practical first call for urgent residential repairs. They also cut precision glass for unusual requests (an antique car rear-view mirror, a millimetre-perfect shelf for a half-moon cabinet) at pricing customers describe as roughly half what competitors quoted. That breadth — emergency repairs, double-glazed installations, and bespoke custom cuts — makes them a more versatile choice than a single-trade glazier.
Best for: same-day emergency window repairs, double-glazed window and door installations in residential homes, and custom or unusual glass cutting jobs where standard glaziers have quoted high.
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Claim This Profile — Free →Common questions about Jones & Rumley
Does Jones & Rumley offer same-day service for broken windows?+
Based on multiple customer reviews, same-day service for urgent repairs is a real pattern here — not just marketing. One customer emailed Sunday and had a broken window fixed by Monday afternoon; another dropped off a woodfire door glass at opening and had it back the same day. That said, availability will vary with workload, so call first thing in the morning to maximise your chances of a same-day slot.
What does Jones & Rumley charge, and is pricing transparent?+
Customers consistently describe pricing as reasonable to competitive, and several note that quotes came in well below rival glaziers for the same job — one custom glass shelf was priced at half what a competitor charged. One reviewer flagged a rate of $133/hour as high, but others appreciated that the team adjusted the final invoice downward when a job finished faster than estimated. Getting a written quote before work starts is the safest approach.
Who are the key people at Jones & Rumley and what do they handle?+
Scott is the main office contact and the person most mentioned for managing quotes, follow-up communication, and scheduling — customers praise his responsiveness and willingness to return for additional measurements weeks after the original job. Troy and Darren handle on-site installation and advisory visits. Nick and Alan are the glaziers named for window replacement work in the field. Knowing who you're dealing with can help if you need to follow up on a quote or booking.
Does Jones & Rumley handle unusual or small custom glass jobs?+
Yes — several reviews specifically mention small or one-off custom jobs being handled without attitude or inflated pricing. Examples include a precision-cut glass shelf for an antique half-moon cabinet, a rear-view mirror glass for an 1984 vehicle, and a single small glass shelf. Staff are noted for pointing customers in the right direction even when they can't fill the order themselves, so it's worth calling even for unusual requests.
How reliable is Jones & Rumley with appointment times?+
Most customers report punctual arrivals, and several reviews specifically note the glazier arrived on time. However, around 4 of the 39 reviews in our sample describe missed appointments or last-minute cancellations — in one case notified just 4 minutes before the scheduled time. This is a real pattern worth taking seriously if taking time off work. Confirming your booking the morning of the appointment is a practical precaution.