O'Brien Glass® Hobart
Adam shows up after hours to replace shattered doors — and customers mention him by name for it.
The named technicians (Adam, Wayne, Bernard, Pat) each attract praise for a calm, tidy, no-fuss approach, while office staff — especially Kelly and Karen — are what keeps the communication loop tight between quote and install. The rating across this sample sits at 4.7★ and has been broadly stable, though the review window does contain a small number of 1-star complaints covering a windscreen job where a price dropped significantly when challenged, a rescheduled appointment that wasn't communicated, and a quote revised upward on the day of installation — worth keeping in mind if you're getting an auto glass quote or booking well in advance for a non-urgent job. For residential glass work — broken windows, pet doors, bathroom glazing, emergency board-ups — the pattern across reviews is genuinely strong; for windscreen replacements, it's worth getting at least one comparison quote before committing.
Their work
What it's like working with them
Based on a sample of Google reviews (253 total)
“Excellent communication with SMS updates and telephone contact”
“the broken glass taken away”
What they help with
Based on what their customers hired them for
How they stack up
Context from 282 glass & glaziers in Hobart
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About O'Brien Glass® Hobart
This Glenorchy-based glazing outfit covers a notably wide range of work — from emergency after-hours glass replacement and smash-and-grab board-ups, to specialty installs like pet doors cut directly into glass panels, frosted bathroom glass, laminated patio sheets, and double-glazed exterior door modifications. Named technicians in reviews map to distinct strengths: Adam handles after-hours emergency callouts and sliding door replacements, often praised for keeping stressed customers calm; Wayne covers measured assessments and on-site installations, known for arriving ahead of schedule; Bernard and Pat are repeatedly called out for their friendly, efficient manner on routine window repairs. On the admin side, Kelly and Karen are the names customers mention most for communication — Kelly for rapid estimates and real-time updates, Karen for patiently walking customers through glass type and specification choices. The business operates on what reviewers consistently describe as a same-day or next-day rhythm: quotes within hours, installation often the following morning, with SMS and phone updates throughout. They're a practical fit for homeowners who've already struggled to get callbacks from local tradies — multiple reviewers note they rang two or three others first and only O'Brien answered.
Best for: after-hours emergency glass replacement, pet door installation into existing glass panels, same-day residential window repairs, and homeowners who need tight communication and fast turnaround.
Location
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Claim This Profile — Free →Common questions about O'Brien Glass® Hobart
Does O'Brien Glass Hobart handle after-hours or weekend emergencies?+
Yes — multiple reviewers confirm same-evening callouts for shattered sliding doors and smash-and-grabs. In one case, glazier Adam replaced a door panel the night the break-in was discovered. For jobs that can't be fully completed after dark, the team tapes and secures the opening until a return visit. It's worth calling the 1800 number directly rather than submitting an online form for urgent jobs.
Can they cut a pet door into an existing glass panel or sliding door?+
This is one of the more commonly reviewed services — both cat and dog doors cut into glass panels, including sliding doors and exterior double-glazed doors. The typical process involves a same-day or next-day quote visit, glass is ordered and cut off-site, then installed 7–10 days later. Reviewers describe the finished result as clean and professional, with dogs and cats apparently approving as well.
How quickly can they quote and schedule non-urgent window repairs?+
For standard residential window replacement, several reviewers received a quote within 24 hours of first contact, with installation booked the following morning. One reviewer notes the quote took under five minutes and was the lowest of three they obtained. Communication between booking and install is a repeated strength — expect SMS updates and a call when the glazier is on their way.
What areas around Hobart do they service?+
The branch is based in Glenorchy and covers greater Hobart. Reviews mention jobs completed in the midlands region (around 30 minutes from Launceston) and at Dodges Ferry, suggesting regional reach beyond the immediate metro area. If you're outside central Hobart, it's worth calling to confirm coverage and lead times, as rural jobs may depend on scheduling a run in your area.
How do their prices compare to other glaziers in Hobart?+
For residential glass work, several reviewers describe the quotes as competitive or the lowest of multiple obtained. One returning customer notes O'Brien's was the cheapest of three businesses for replacing broken windows. For auto glass (windscreens), at least one reviewer found competitors quoted significantly lower — around $950–$975 versus an initial O'Brien quote of over $1,700 — so it's worth comparing quotes for that specific service before committing.