Professional Plumbing
Brad personally responds after hours — customers report going from a Sunday enquiry to a working hot water system by Monday night.
The clearest practical signal for homeowners: if you have a hot water emergency, this is the business to call first. Same-day cylinder replacements, weekend callouts, and after-hours communication from Brad personally appear in a significant share of reviews, not just a handful. Pricing draws repeated praise for being reasonable and free of surprises, which is worth noting given the emergency nature of many jobs. Recent reviews have trended slightly higher than earlier ones, which is an encouraging direction for a business that's been operating roughly a year.
Their work
What it's like working with them
Based on a sample of Google reviews (122 total)
“Out of 9 plumbers that we rang, Professional Plumbing was the ONLY plumber that took my call”
“took the time to clearly explain the warranty details for each component”
“Their pricing seemed fair and reasonable. Thanks PP”
What they help with
Based on what their customers hired them for
How they stack up
Context from 315 plumbers in Hobart
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Professional Plumbing
Brad leads the day-to-day operations here and is the name that comes up most often in reviews — customers specifically credit him with late-night responsiveness (replies as late as 11pm), walking callers through government rebate options for heat pump cylinders, and showing up on his day off to finish jobs without charging extra. Nathan handles drain and toilet work, with reviewers noting he explains root-cause blockage issues clearly and leaves the site spotless. Scott is praised for punctuality and thorough explanations of what was done and why — one customer called him out after nine other plumbers failed to respond. The business's strongest niche is urgent hot water work: cylinder replacements, heat pump installations, and emergency pipe repairs dominate the review record, with same-day and next-morning turnarounds mentioned repeatedly even over weekends and public holidays. They also coordinate third-party trades (electricians, TasWater) on the same day when jobs require it, which matters for heat pump installs that need electrical wiring. Homeowners who've struggled to find Tasmanian tradies who actually show up mention this as a genuine differentiator — reliability in a market where it's apparently scarce.
Best for: same-day hot water cylinder emergencies, heat pump hot water system upgrades with rebate guidance, weekend and after-hours callouts, and homeowners who've had trouble getting Tasmanian tradies to actually show up.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Professional Plumbing
Does Professional Plumbing handle after-hours and weekend emergencies?+
Yes, and this is one of the most consistently mentioned strengths in customer reviews. Brad has been cited for responding to messages as late as 11pm, attending a blocked sewer on a Sunday afternoon, and coming out on his day off to finish a job without charging extra. Multiple reviews describe same-day service for Friday afternoon emergencies and over the Christmas holiday period when other plumbers were unavailable.
What hot water services does Professional Plumbing offer?+
Hot water work is the core of what they do based on the review record — cylinder replacements, heat pump hot water system installations, and emergency repairs to inlet pipes and cylinder faults. Brad can walk you through government rebate options for heat pump upgrades over the phone, and the team coordinates same-day electrical wiring through a third-party electrician when heat pump installs require it. Several customers report going from a Sunday enquiry to a working hot water system by Monday evening.
What do customers say about Professional Plumbing's pricing?+
Pricing is described as fair and reasonable across a significant share of reviews, with specific mentions of 'no bill shock' and costs coming in 'less than expected.' One reviewer noted they were not charged a call-out fee when Brad capped off pipes after hours rather than doing the full repair, saving them money. One negative review raised a concern about a warranty repair charge on a two-year-old cylinder — if you're booking warranty-related work, it's worth confirming upfront what the diagnostic call-out fee covers.
Which areas does Professional Plumbing service?+
The business is based in Moonah, TAS, and reviews mention jobs across a wide range of Greater Hobart suburbs including Mount Nelson, Bridgewater, and properties described as 250km away (serviced remotely by coordinating on-site access). Reviews don't specify a formal service radius, so if you're outside central Hobart it's worth calling to confirm coverage for your location.
Who are the main people I might deal with at Professional Plumbing?+
Brad is the primary contact and owner-operator — he handles bookings, after-hours communication, and attends many jobs himself. Nathan is mentioned specifically for drain and toilet work, praised for clear explanations and leaving the site clean. Scott is cited for punctuality and thorough post-job explanations of what was done and why. Adam is mentioned as the head office contact who responds to email enquiries. Reviews suggest you're likely to deal with a named individual rather than an anonymous crew.