Samuel Fros Plumbing Service
Answers the phone on Saturdays and talks customers through emergencies before he even arrives.
The pattern that matters most for hiring decisions is the weekend availability: at least three customers specifically mention Sam picking up the phone on a Saturday and attending promptly, including one where he guided the homeowner through containing a burst hot water system before arriving. Given this is a relatively new business (active roughly one year) with 16 reviews, the sample is small but complete — there are no hidden reviews pulling the average down. If you're looking for a plumber who will actually answer outside business hours and communicate clearly throughout, the evidence here points firmly in that direction; confirming his availability window before booking is still worth a quick call.
Their work
What it's like working with them
Based on a sample of Google reviews (16 total)
“completed the work most efficiently”
“Communication was clear and Sam was really nice to deal with”
“the fees were reasonable”
“handled our dishwasher repair with absolute expertise and care”
What they help with
Based on what their customers hired them for
How they stack up
Context from 315 plumbers in Hobart
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Samuel Fros Plumbing Service
Sam Fros runs this sole-trader plumbing operation out of Sandy Bay, handling a broad mix of residential repair and installation work — from burst hot water units and blocked drains to dishwasher repairs and shower fixes. What stands out in the reviews is how he handles emergencies: multiple customers mention him answering calls on weekends and talking them through stopgap steps before he arrived, which is genuinely rare for a one-person operation. His working style leans toward efficiency and clean execution — reviewers specifically note meticulous installs and jobs completed without fuss — rather than the drawn-out visit-and-quote process common with larger plumbing outfits. Because he runs solo, customers consistently deal with Sam directly from first call to final invoice, which appears to drive the strong communication feedback across his reviews. He's GST-registered, so his pricing structure suits homeowners who need a proper tax invoice. Reviews suggest he's best placed for urgent residential repairs, weekend callouts, and straightforward installs where responsiveness and a reasonable fee matter more than having a large crew on-site.
Best for: urgent weekend plumbing repairs, burst hot water system replacement, same-day residential callouts, and homeowners who want direct communication with the person doing the work.
Location
Often needed together
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Claim This Profile — Free →Common questions about Samuel Fros Plumbing Service
Does Samuel Fros Plumbing take emergency or weekend callouts?+
Yes — this is one of the clearest patterns across the reviews. Multiple customers mention Sam answering calls on Saturdays and attending within hours. One reviewer specifically described him talking them through how to contain a burst hot water system over the phone before arriving promptly to replace the unit. It's worth calling ahead to confirm his current availability, but weekend responsiveness appears to be a genuine feature of how he operates, not just a promise.
What types of plumbing jobs does Sam handle?+
Reviews mention a wide range of residential work including hot water system replacement, burst pipe repair, blocked drains, shower plumbing, and dishwasher repair or installation. He appears to be a general residential plumber rather than a specialist in one niche. Reviews don't mention commercial or new-build construction work, so if you have a large-scale project it's worth confirming scope with him directly before booking.
What do customers say about Samuel Fros Plumbing's pricing?+
Several reviewers specifically describe his fees as reasonable, and one mentioned this was true even for a weekend callout on a burst hot water unit. No reviews raise pricing as a concern. Because he's a sole trader without the overhead of a larger company, his rates appear to reflect that. He is GST-registered, so you'll receive a proper tax invoice — useful if you're claiming for a rental property or home office.
Is Samuel Fros Plumbing good for a one-off urgent repair or only ongoing work?+
The reviews skew heavily toward one-off urgent repairs — blocked drains, burst pipes, broken shower fittings — rather than scheduled maintenance contracts. Several customers found him through platforms like HiPages for a single job and reported he was available within hours of posting. Multiple reviewers say they'd call him again, which suggests he's building a repeat-customer base from those initial emergency jobs.
How does Sam communicate throughout the job?+
Communication is one of the most frequently praised aspects across the 16 reviews. Customers mention him answering promptly, turning up when he said he would, explaining what he was doing, and being easy to deal with throughout. One reviewer highlighted that he talked them through what to do immediately after a hot water burst before he could get there — which suggests he's willing to help even before the job officially starts. If clear updates matter to you, the evidence here is consistently positive.