Burman Pools
One customer calls Karl's pool builds exceptional — backed by nearly 26 years in the trade.
The single most decision-relevant pattern in those 4 reviews is communication: 3 out of 4 customers specifically mention Karl not returning phone calls, including one case where a post-installation leak went unaddressed. The one glowing review speaks to the quality of the builds themselves, which suggests the craftsmanship may be real — but getting him to show up or respond after the job is a separate question. Before committing, ask him directly how he handles post-installation issues and what his preferred contact method is — and get that in writing.
Their work
What it's like working with them
Based on a sample of Google reviews (4 total)
“his builds are exceptional”
“no amount of phone calls elicited any kind of response”
What they help with
Based on what their customers hired them for
How they stack up
Context from 259 pool builders in Hobart
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Burman Pools
Karl runs this sole trader pool building operation out of South Arm, and the one consistent praise in his reviews points to genuine craftsmanship — one customer specifically calls his builds exceptional. He appears to cover filtration system installations alongside pool construction, based on a documented job involving new pipework. With roughly 26 years in the industry, he carries real longevity in a trade where many operators don't last a decade. That said, the picture of how he actually runs the client-facing side of the business is complicated by what's on the record. The reviews span nearly a decade, and the pattern around communication is worth understanding before you book: three of the four reviews on record raise the issue of unreturned calls and missed appointments. Whether you're planning a new pool build or a filtration upgrade, getting clarity upfront on how Karl prefers to manage project contact — and what his turnaround on callbacks looks like — is probably the most useful thing you can do before signing anything.
Best for: homeowners prioritising pool build craftsmanship over rapid communication, filtration system upgrades on existing pools, and residential new builds where the homeowner can establish contact expectations upfront.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Burman Pools
What does Burman Pools specialise in?+
Based on available reviews and the business category, Burman Pools covers pool construction and filtration system installations, with at least one documented job involving new pipework and filtration upgrades. One customer specifically praised the quality of Karl's builds. The business operates as a sole trader, so Karl is directly involved in the work himself. Reviews don't provide detail on commercial work, so confirm with him directly if your job falls outside residential pool builds.
How responsive is Burman Pools to calls and follow-up?+
This is the clearest concern in the review record — 3 of the 4 Google reviews mention difficulty reaching Karl by phone, including one instance where a post-installation leak reportedly went unaddressed after multiple call attempts. Whether this reflects peak-period workload or a broader pattern isn't clear from 4 reviews alone. If you're considering this business, it's worth establishing upfront how Karl prefers to be contacted and what his typical response window is. Getting communication expectations in writing before work starts is strongly advisable.
What areas does Burman Pools service?+
Burman Pools is based in South Arm, Tasmania. Reviews don't specify the geographic radius Karl covers, so if you're outside the immediate South Arm area, confirm serviceability before proceeding. As a sole trader operation, travel range is typically limited compared to a larger firm.
Does Burman Pools handle post-installation repairs or warranty issues?+
One review describes a filtration system installation that developed three leaks from new pipes, with the customer reporting no response to multiple follow-up calls. This is a single documented case across 4 reviews, so it's not possible to draw a firm conclusion — but it's worth discussing Karl's warranty process and after-service policy explicitly before any installation work begins. Ask specifically what happens if something needs attention after handover.
Is Burman Pools suitable for a major new pool build?+
One customer calls Karl's builds exceptional, which is the strongest endorsement in his review record and aligns with his roughly 26 years of industry experience. For a major project, the key risk to weigh is the communication pattern flagged in multiple reviews — large jobs typically require ongoing coordination, and difficulty reaching the builder mid-project can create real problems. If his workmanship is the priority and you can establish clear communication protocols upfront, he may be worth considering; if responsiveness is non-negotiable for you, factor that into your decision.