SolarGenTas
Ed travels to remote Tasmanian sites others won't visit — and refunded a $5,000 deposit unprompted when a customer's plans changed.
Christine's involvement in on-site assessments and Josh's installation crew are called out individually by name, which suggests the team operates with some consistency rather than rotating contractors. One reviewer notes a $5,000 deposit was refunded at Ed's own suggestion when a customer's circumstances changed — a detail that's hard to fake and gives useful signal about how disputes or changed plans might be handled. If you're in a regional or remote Tasmanian location, or want battery storage or EV charging integrated from the start rather than bolted on later, it's worth asking Ed directly about his experience with your specific setup.
Their work
What it's like working with them
Based on a sample of Google reviews (28 total)
“he suggested we contact another Solar Sales Company to get a quote”
What they help with
Based on what their customers hired them for
How they stack up
Context from 331 solar panel installations in Hobart
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About SolarGenTas
Edward (Ed) leads SolarGenTas with Christine handling client consultations and assessments — together they visit homes in person rather than quoting over the phone, which multiple customers specifically contrast against larger competitors who skip the site visit. Ed's technical strength is designing bespoke systems matched to individual households: he's installed everything from standard rooftop arrays and Tesla Powerwall 3 batteries to Franklin battery storage, EV chargers, and even Starlink internet for rural customers with connectivity gaps. For remote and off-grid Tasmanians — Zeehan, island properties, northern Tasmania — SolarGenTas appears to be one of the few companies that will actually return the call and travel to site, something several reviewers note other firms simply didn't bother to do. Josh leads the installation crew, with customers noting the cabling is tidy, panels are precisely aligned, and the worksite is left clean — one reviewer specifically mentions the inverter wiring being particularly neat. Ed is also noted for encouraging customers to get competing quotes and offering to match them, and he refunded a $5,000 deposit unprompted when a customer's health situation changed — the kind of decision that reveals how the business handles edge cases, not just smooth installs. The business suits homeowners who want a genuinely tailored system assessment, are considering adding batteries or EV charging alongside panels, or are in a regional location where metropolitan solar companies haven't responded.
Best for: Tasmanian homeowners in remote or regional areas underserved by larger companies, households wanting an integrated solar, battery storage, and EV charger system designed around their actual usage, and buyers who want an in-person site assessment rather than a phone quote.
Location
Often needed together
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Claim This Profile — Free →Common questions about SolarGenTas
Does SolarGenTas travel to remote or regional parts of Tasmania?+
Yes — and this appears to be one of the business's genuine points of difference. Customers from Zeehan, island properties, and the north of Tasmania specifically mention that other companies didn't return their calls, while Ed travelled to site. Reviews suggest he's done installs across a wide geographic range. If you're in a remote location, it's worth calling directly to confirm travel to your specific area.
Can SolarGenTas install batteries and EV chargers at the same time as solar panels?+
Yes — several reviews describe combined installs covering solar panels, battery storage (Tesla Powerwall 3, Franklin batteries), and EV chargers in a single project. Ed and Christine assess the whole energy setup on the site visit, so integrated systems appear to be a core part of what they do rather than an add-on service. Customers note the monitoring app lets them track all components together after installation.
How does SolarGenTas handle pricing — are they the cheapest option?+
Reviews suggest SolarGenTas is not always the lowest-priced quote, with one customer acknowledging they 'could have got a slightly cheaper installation.' However, Ed is noted for encouraging customers to get competitor quotes and offering to match them if lower — and for recommending higher-quality components over cheaper alternatives. The consensus in reviews is that the pricing reflects the bespoke system design and in-person site assessment rather than a one-size-fits-all catalogue package.
Who are the key people involved in a SolarGenTas job?+
Ed (Edward) leads client consultations, system design, and is the main point of contact throughout. Christine is involved in on-site assessments and client communication. Josh leads the installation crew, with multiple customers noting tidy cabling, neat inverter placement, and a clean site after the job. Reviews consistently describe the whole team — from initial call to post-install follow-up — as responsive and easy to deal with.
What happens if something goes wrong or circumstances change after booking?+
One reviewer describes Ed proactively offering a full $5,000 deposit refund when the customer needed to postpone due to health issues — before the customer even asked. Another notes a supply issue from the initial equipment provider was resolved quickly and efficiently. Reviews don't describe recurring complaints or disputes, and multiple customers mention that post-installation support is available by phone. That said, 28 reviews is a modest sample, so it's worth asking Ed directly about his warranty and aftercare process.