Total Fencing QLD
Owner discusses custom fence designs personally but concerning reports of threatening behavior toward complaining customers.
From 13 Google reviewsTwo separate customers reported needing police involvement or receiving threatening messages after raising concerns about uneven fences and non-functioning gates. However, other customers praise the owner's accessibility for project discussions and note that crews arrive punctually.
Their work
What it's like working with them
Based on a sample of recent customer reviews (13 total)
“Custom designed”
“became threatening and extremely abusive”
What they help with
Based on what their customers hired them for
How they stack up
Context from 67 fencings in Ipswich
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Total Fencing QLD
Total Fencing QLD handles custom residential fence design and installation, with the owner personally involved in project consultation and problem-solving. Reviews mention custom wooden fence construction and the business providing design suggestions during the quote process. The work crews are noted for punctuality, though there are concerning reports about inconsistent workmanship quality including uneven installations and non-functioning gate latches. Some customers have experienced disputes over work quality that escalated to threatening behavior from the business. The owner appears accessible for customer questions during projects, but conflict resolution seems to be a significant weakness.
Best for customers seeking custom fence design consultation and punctual installation crews, but only if you're confident about work specifications upfront.
Location
Often needed together
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Claim This Profile — Free →Common questions about Total Fencing QLD
What areas around Brassall does Total Fencing QLD service?+
Reviews don't specify their exact service radius beyond being based in Brassall, QLD. You'll need to contact them directly to confirm if they cover your specific location. The business appears to handle residential projects in the local area based on customer feedback.
Does Total Fencing QLD offer custom fence designs?+
Yes, reviews specifically mention custom-designed fencing with the business providing helpful suggestions during the quote process. One customer praised their 'custom designed' approach and noted they were 'informative and made good suggestions.' The owner appears personally involved in discussing project options with customers.
What do customers say about Total Fencing QLD's work quality?+
Reviews are mixed on work quality. Some customers praise high-quality fencing and efficient installation, while others report significant issues including uneven fences, non-functioning gate latches, and messy job sites. Two customers mentioned major problems with a $13,000 project and a 6-foot fence installation that required complaints.
How does Total Fencing QLD handle customer complaints?+
This appears to be a significant concern based on available reviews. Two separate customers reported threatening and abusive behavior from the business when they complained about work quality, with one requiring police involvement. This suggests potential issues with professional dispute resolution.