Yamanto Pool & Spa Care
Family business where owner Bill personally resolves service issues and technicians educate new pool owners on maintenance.
From 34 Google reviewsThe standout pattern is owner Bill's direct involvement in resolving issues, with detailed examples of him personally replacing defective equipment and addressing service complaints. Two customers raised concerns about incomplete filter cleaning work, suggesting homeowners may want to verify thoroughness of routine maintenance tasks.
Their work
What it's like working with them
Based on a sample of recent customer reviews (34 total)
“I emailed Bill the owner and explained the situation and he was firstly apologetic”
“servicing our pool monthly for years”
What they help with
Based on what their customers hired them for
How they stack up
Context from 57 pool maintenances in Ipswich
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Yamanto Pool & Spa Care
This family-owned business combines a physical pool supply store with mobile servicing throughout the Yamanto area. Bill runs the operation while technicians like Bailey and Jessie handle regular pool maintenance, equipment installations, and customer education visits. Reviews highlight their approach of taking time to explain pool chemistry and maintenance to first-time pool owners, with multiple customers mentioning detailed on-site tutorials. They handle both routine monthly servicing and equipment installations like sand filters and pool covers, with Bill personally addressing any service issues. The business appears particularly well-suited for new pool owners who need guidance rather than just chemical drops and filter cleaning.
Best for first-time pool owners needing education and guidance, long-term monthly pool maintenance contracts, and customers who want a local supplier with both mobile service and walk-in store access.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Yamanto Pool & Spa Care
What areas does Yamanto Pool & Spa Care service?+
They're based in Yamanto, QLD and offer mobile pool servicing throughout the local area. Reviews mention them servicing pools monthly for regular customers, and they have a physical store location for walk-in chemical supplies and advice. Several customers mention them being conveniently located for ongoing pool supply needs.
Are they good for first-time pool owners?+
Yes, multiple reviews specifically praise their educational approach with new pool owners. One customer mentioned they 'organised one of their pool technicians to come out and explain the whole process' and 'took the time to make sure we understand everything.' Technician Bailey is mentioned by name for taking time to explain maintenance procedures during service visits.
Who will actually service my pool?+
Bill owns the business while technicians like Bailey and Jessie handle the actual pool servicing and installations. Customers mention Bailey by name for excellent regular servicing, while Jessie handles equipment installations like filters and covers. Bill personally gets involved when there are service issues or warranty concerns that need resolving.
What do customers say about their reliability?+
Most customers praise their long-term reliability, with several mentioning using their monthly service for years. However, two customers raised concerns about incomplete filter cleaning work, suggesting it's worth checking that routine maintenance tasks are completed thoroughly. Bill appears responsive to addressing service complaints when they arise.