Managed Solutions
Three customers mention decade-plus relationships, with 24/7 IT support across multi-state business operations.
From 23 Google reviewsThree customers mention relationships spanning 13+ years, with specific praise for Tony's rapid problem-solving and Kev's team handling complex IT infrastructure. The standout detail is their 24/7 support capability for businesses with over 100 staff across multiple locations, suggesting they're equipped for enterprise-level technical demands.
What it's like working with them
Based on a sample of recent customer reviews (23 total)
“used Managed Solutions for the past 13 years”
“instant IT support 24/7”
What they help with
Based on what their customers hired them for
How they stack up
Context from 58 security & cctvs in Ipswich
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Managed Solutions
While categorised under Security & CCTV, Managed Solutions operates as a comprehensive IT and telecommunications business with electrical certification. Tony and Col handle the technical service calls, while Kev leads the IT systems and telephony support team. Their client base spans from high-rise apartment buildings requiring CCTV installations to multi-office businesses needing 24/7 IT support across Australia. Reviews consistently highlight their depth of technical knowledge across different systems - one customer used them for a complete office relocation, while another relies on them for instant support across 100+ staff. They've built long-term relationships with businesses that depend on them for critical infrastructure, suggesting they're better suited for commercial clients with complex technical needs rather than simple residential security jobs.
Best for: commercial CCTV installations in apartment buildings, multi-location business IT support, office relocations requiring technical systems setup, and enterprises needing 24/7 IT monitoring.
Location
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Claim This Profile — Free →Common questions about Managed Solutions
Does Managed Solutions handle residential security installations?+
While they do security and CCTV work, their reviews focus heavily on commercial clients including high-rise apartments and multi-office businesses. One customer specifically mentions CCTV installation in a high-rise apartment building, while others discuss enterprise IT support. They appear better equipped for business clients with complex technical needs rather than simple home security systems.
What areas does Managed Solutions service?+
Reviews mention they support businesses across multiple offices throughout Australia, indicating they can handle wide geographic coverage for the right clients. However, they're based in West Ipswich, QLD, and specific service area boundaries aren't mentioned in customer feedback, so it's worth confirming coverage for your location directly with them.
Do they provide 24/7 support?+
Yes, one customer specifically mentions relying on them for '24/7 IT support' for a business with over 100 staff across Australia. The General Manager of QPF Finance Group praised their 'instant support whenever our staff needs it,' suggesting they maintain round-the-clock availability for established business clients with critical systems.
Who are the key technicians at Managed Solutions?+
Reviews name three key people: Tony handles quick response service calls and problem-solving, Col assists with customer contact and support, and Kev leads the IT systems and telephony team. Customers consistently mention these individuals by name, suggesting hands-on involvement from experienced technicians rather than anonymous service calls.