Ford & Doonan Air Conditioning Joondalup
Lewis maps out ducted solutions in homes where others say it can't be done — and the install team leaves no trace they were ever there.
The reviews skew toward larger ducted reverse-cycle jobs, including evaporative conversions and multi-zone installs, rather than small repairs or service calls, so this may not be the first call for a quick maintenance job. Pricing consistently comes in above budget quotes from competitors, so if you're getting multiple quotes, go in knowing that and ask Lewis directly what's included to understand where the gap sits.
Their work
What it's like working with them
Based on a sample of Google reviews (70 total)
“couldn't even tell that they had been installing that day”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Ford & Doonan Air Conditioning Joondalup
Lewis G. is the sales consultant doing the heavy lifting on-site assessments here — multiple customers call him out specifically for finding practical ducted solutions in properties where running ductwork seemed unlikely, and for giving genuine technical guidance without sales pressure. On the installation side, the crew rotates between named team leaders (Jacques, Alex, Carl, Chris) depending on the job, but the pattern across every account is the same: punctual arrivals, thorough cleanup, and a walk-through of the controller before they leave. The company handles both residential ducted reverse-cycle systems and cassette units, and the reviews suggest they're particularly comfortable with complex or constrained installs — properties where getting ductwork through an existing structure requires brickwork and creative routing. They're not always the cheapest quote, and multiple customers note that explicitly — but those same customers say the smoother process justified the gap. For homeowners replacing an old evaporative or heat pump system with a new reverse-cycle ducted setup, this appears to be a core part of what they do, with the quoting, delivery, and install handled as a coordinated sequence rather than separate transactions. Operating out of Wangara with the Joondalup branding, they've been active for over two decades as a registered company with a GST registration, which matters for homeowners who need proper tax invoicing on larger commercial-adjacent residential jobs.
Best for: complex ducted reverse-cycle installs in existing homes with structural constraints, full evaporative-to-ducted system conversions, and homeowners who want a coordinated quote-to-install process with a technically knowledgeable sales consultant.
Location
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Claim This Profile — Free →Common questions about Ford & Doonan Air Conditioning Joondalup
What does the quoting process look like with Ford & Doonan Joondalup?+
Customers consistently describe a site visit from Lewis G., who assesses the property and provides a detailed technical proposal. He's praised for finding practical solutions in homes where running ductwork seemed difficult — like routing through existing walls with minimal damage. The quote is structured enough that several reviewers used it to compare against other suppliers. Lewis doesn't use pressure tactics, which multiple customers specifically called out as a reason they chose to proceed.
Are their prices competitive compared to other AC installers in the Perth metro area?+
Based on the 5 reviews we analysed, Ford & Doonan Joondalup is not typically the lowest quote. At least three customers mentioned they received cheaper quotes elsewhere but chose Ford & Doonan anyway, citing confidence in the sales process and installation quality. If you're price-sensitive, it's worth asking Lewis to itemise what's included — customers suggest the value is in the end-to-end coordination and the calibre of the installation team, not the upfront price alone.
Who will actually do the installation, and what should I expect on the day?+
Installations are run by named team leaders — Jacques, Alex, Carl, and Chris are all mentioned across the sample reviews — each leading their own crew. Across all accounts, teams arrived on time, worked through the job, and cleaned up thoroughly before leaving. Every reviewer who mentioned the handover noted that the team leader explained the controller and system settings before packing up. For complex installs requiring brickwork or tight duct routing, customers reported minimal wall damage.
Do they handle replacing old evaporative or heat pump systems, or only new installs?+
Yes — multiple reviews specifically describe replacing evaporative systems or old heat pumps with new ducted reverse-cycle setups. One customer had their old heat pump removed as part of the install at no extra fuss. The reviews suggest this type of conversion is a common job for them, and Lewis factors the existing structure into his ducted routing plan during the initial site visit. Confirm with them directly whether removal of your existing system is included in the quoted price.
What size systems do they install — can they handle larger or multi-zone homes?+
The review sample includes an 18kW ducted system on a ground floor paired with a 10kW cassette on an upper floor, as well as a 12.5kW single-zone install and several other full-home ducted setups. Lewis's technical role appears to be specifically about designing the right layout for the property rather than defaulting to a standard configuration. Multi-level and multi-zone homes come up in the reviews without any complaints about scope limitations, but for very large or commercial-scale projects it's worth discussing your specifics with them directly.