ASA Appliance Service
Technician Luis gets called out by name for explaining faults clearly while the repair is happening.
Pricing comes up in two reviews: one calls it expensive but quick, another says it's very fairly priced, so expect variation depending on parts and fault complexity rather than a flat-rate experience. The business has been trading for around 26 years and the phone-based booking process with real staff answering is specifically called out as a plus — worth noting if you've been burned by callback-only tradespeople before. Because this sample is small and we can't assess how recent these reviews are, it's worth calling ahead to confirm availability for your specific appliance brand.
Their work
What it's like working with them
Based on a sample of Google reviews (122 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About ASA Appliance Service
A technician named Luis gets specific mention in reviews for washing machine repairs — he's praised not just for fixing the problem but for answering questions clearly while he works, which is the kind of thing that matters when you're standing in a laundry room wondering what just broke and why. The partnership has been operating for roughly 26 years, which in the appliance repair trade typically means access to parts networks and fault knowledge that newer outfits simply don't have yet. Reviewers highlight transparency around parts costs — one customer specifically appreciated being walked through which components failed and what each one cost, rather than receiving a single lump-sum invoice. Booking works via phone with a real person answering, same-day or next-day scheduling appears to be the standard, and calling ahead on the day of the appointment gets you a tighter arrival window than the initial 11am–3pm block. The business is based in Wangara but customers mention travelling to them directly as well as receiving home visits, suggesting some repairs are workshop-based. From the reviews available, the work skews toward domestic washing machines — including older or specialty brands like Asko — rather than commercial or multi-appliance fit-outs.
Best for: washing machine repairs on specialty or older brands, homeowners who want itemised cost breakdowns during the repair, and next-day callout bookings where speaking to a real person at the time of booking matters.
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Claim This Profile — Free →Common questions about ASA Appliance Service
What appliance brands does ASA Appliance Service work on?+
Reviews mention successful repairs on Asko washing machines, which are a specialty European brand that many generalist repairers struggle with due to parts availability. The business has been operating for around 26 years, which typically supports a broader parts and fault knowledge base than newer operators. Beyond that, the available reviews don't specify every brand serviced — call them directly with your make and model to confirm they can help before booking.
How quickly can ASA Appliance Service come out?+
Multiple reviewers mention next-day callout scheduling after calling in the morning, which appears to be a reasonably standard turnaround. Arrival windows are given at booking — one reviewer noted a 11am–3pm block — but calling again around midday on the day of the appointment can get you a more specific time according to one customer's experience. For urgent breakdowns, it's worth calling early in the day to maximise the chance of a same-day or next-day slot.
What do customers say about ASA's pricing?+
Pricing feedback in the available reviews is mixed — one customer described the cost as 'expensive but quick,' while another found it 'very fairly priced.' ASA does appear to itemise parts costs during the repair, with one reviewer specifically appreciating being told what components had failed and what each one cost individually. A callout fee applies and is communicated upfront when you book, which at minimum means no surprises on that part of the bill.
Can I bring my appliance to ASA rather than booking a home visit?+
At least one reviewer mentions 'driving all that way to them,' which suggests the Wangara workshop accepts drop-off repairs as well as home callouts. This could be a cost-effective option if you're outside the immediate service area or want to avoid a callout fee. Reviews don't go into detail about workshop turnaround times for dropped-off appliances, so confirm directly when you call.
Does ASA Appliance Service explain what's wrong during the repair?+
This is a standout pattern across the small sample of reviews available: technician Luis is specifically praised for answering questions clearly during the repair visit, and a separate reviewer appreciated being walked through which components had failed and how much each cost. For homeowners who want to understand the fault rather than just be handed a bill, this appears to be part of how the technicians work rather than an exception. That said, this is based on only 5 reviews, so it's worth asking when you book if a full explanation is something you need.