OZI Appliances Centre
Ron carries parts on-the-van and the team sends arrival updates before every job.
Ron is named specifically for carrying parts on-the-van and diagnosing quickly, which matters if you're trying to get a washing machine or dryer back online without a second callout. The 5 reviews available to us skew more positive than the 3.8-star lifetime average suggests, so it's worth reading the full Google review set before booking — the overall rating implies some customers have had less smooth experiences than the sample here shows.
Their work
What it's like working with them
Based on a sample of Google reviews (131 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About OZI Appliances Centre
Ron, Angelique, and Jinson are the names that come up across reviews — Ron handles on-site repairs and arrives stocked with parts (customers mention he carried the correct dryer component in his van), while Angelique and Jinson are praised specifically for communication and keeping customers informed on parts orders and arrival windows. The business handles residential white goods repairs — washing machines, dryers, and fridges are explicitly mentioned — and appears to manage warranty and manufacturer liaison directly on behalf of customers, which is unusual and useful if your appliance is in a grey-zone warranty situation. Operating as a trust entity with GST registration and roughly a decade in business, OZI is classified as a home goods store as well as a repair service, which may mean they also sell appliances out of their Clarkson location. Their working style leans heavily on communication: text updates, courtesy calls with estimated arrival times, and post-repair explanations of what went wrong are all mentioned by multiple customers. For busy households or anyone who can't afford to wait around all day for a tradie, that proactive scheduling communication appears to be a genuine operational habit rather than a one-off.
Best for: washing machine and dryer repairs where fast diagnosis matters, households that need proactive scheduling updates to plan around a technician visit, and customers navigating appliance warranty or manufacturer claims.
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Claim This Profile — Free →Common questions about OZI Appliances Centre
Does OZI Appliances Centre carry parts on the van, or will I need a second visit?+
At least one customer specifically noted that technician Ron had the correct part in his van at the time of the first visit, avoiding a return trip. That said, this will depend on the make, model, and fault type — for less common appliances or parts, a second visit may still be needed. It's worth asking when you book whether your specific part is likely to be in stock. Reviews also mention that the team proactively updates customers on parts order status when parts do need to be ordered.
What appliances does OZI repair?+
Reviews mention washing machines, dryers, and fridges specifically. Their Google category lists them as a home goods store as well as a repair service, suggesting they may also stock or sell appliances from their Clarkson location. For less common appliance types, it's worth calling ahead to confirm they service your brand and model before booking a callout.
Can OZI help with warranty repairs or manufacturer claims?+
Yes — one customer noted that OZI managed warranty arrangements directly with the manufacturer on their behalf, even for an out-of-warranty machine. This kind of liaison work is not standard across all repair businesses and could save significant time if you're dealing with a warranty dispute. If your appliance is under warranty or extended cover, it's worth mentioning this upfront when booking so they can factor it into the process.
How does OZI handle scheduling and arrival times?+
Multiple customers independently mention receiving text updates and phone calls with estimated arrival windows before the technician arrives. Reviews also reference courtesy calls ahead of callouts and confirmation messages at booking. For households where someone needs to be home to let the technician in, this communication style appears to be a genuine operational habit rather than a one-off — it comes up across different jobs and different reviewers.
What areas does OZI Appliances Centre service?+
OZI is based in Clarkson, WA, in Perth's northern suburbs. Reviews don't specify how far they travel beyond the local area, so if you're outside the northern corridor it's worth confirming your postcode is within their service zone when you call. Their decade-plus of operation in the area suggests a well-established local presence in the Clarkson and surrounding suburbs.