Superclean WA
Eight-year repeat customers and dog-odour elimination — Steve's track record speaks for itself.
For pet owners specifically, the repeated mention of dog odour being fully eliminated (not just masked) is the standout detail that separates this from a standard carpet clean. The broader 103-review pool at 4.9 stars suggests this sample isn't an outlier, but with only 5 reviews to work from, it's worth asking Steve directly about his approach for your specific surfaces — particularly if you have rugs, upholstery, or a mattress that need attention alongside carpets.
Their work
What it's like working with them
Based on a sample of Google reviews (103 total)
“Steve has been doing our carpets for 8years”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Superclean WA
Steve (also referred to as Stephen) is the primary technician at Superclean WA, and reviews consistently praise him by name for professional, friendly service that leaves carpets looking and smelling like new — even in pet households. Alex is also mentioned for mattress deep-cleaning work, suggesting the business handles more than just floor coverings, extending to upholstered surfaces that many carpet cleaners skip. Several customers have been returning for four to eight years, which points to a residential focus built on repeat relationships rather than one-off jobs. The ability to eliminate pet odours and lift carpet pile is a recurring detail across the sample, making this a practical option for dog owners who've found other cleaners ineffective. Steve's manner — described as professional, punctual, and even good for a laugh — suggests the kind of tradie who shows up on time and doesn't need supervising. For households with heavy use, pets, or a neglected mattress, this looks like a service worth keeping on rotation.
Best for: pet owners needing genuine odour elimination rather than masking, households wanting a long-term cleaning relationship with consistent technicians, and anyone with a mattress or rug that needs deep cleaning alongside carpets.
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Claim This Profile — Free →Common questions about Superclean WA
Who will actually show up to do the job at Superclean WA?+
Reviews name Steve (also referred to as Stephen) as the primary technician handling carpet and rug jobs, and Alex is mentioned for mattress deep-cleaning. Customers who've booked repeatedly over four to eight years describe the service as consistently handled by the same people, which suggests you're unlikely to get a rotating roster of unfamiliar cleaners. It's worth confirming when you book whether Steve or Alex will be attending, especially if your job involves specialist surfaces like a mattress.
Is Superclean WA a good choice if I have dogs or pets?+
This comes up directly in the sample reviews — two separate customers with dogs specifically mention that pet odours were fully eliminated and carpets came up looking new. One customer notes they've relied on Superclean WA for eight years for exactly this reason. If pet odour removal is your main concern, this appears to be a legitimate strength rather than just a marketing claim, though you should confirm the treatment method and whether there are any additional charges for odour-specific work.
Does Superclean WA clean anything other than carpets?+
Yes — reviews mention mattress deep-cleaning as a distinct service, with one customer noting that stubborn stains on a Super King mattress were cleared up effectively. Rug cleaning also appears in the review sample. Reviews don't go into detail about upholstery or other surfaces, so if you have a specific item in mind beyond carpets and mattresses, it's best to ask directly before booking.
What do customers say about pricing and punctuality?+
One review explicitly describes the pricing as fair and notes that Steve arrived within the stated time window — not a universal data point, but consistent with the overall tone of the reviews. No complaints about pricing or late arrivals appear in the 5-review sample. To get a sense of what your specific job would cost, contact Superclean WA with the number and size of rooms (or items) you need cleaned.
What areas does Superclean WA service?+
The business is based in Tapping, WA, in Perth's northern suburbs. Reviews don't specify exact service boundaries, so if you're outside the immediate Tapping area — particularly further south or east of the city — it's worth confirming they cover your suburb before booking. Being upfront about your location when you call will also help them give you an accurate quote that accounts for any travel.