Total Concrete
Justin's onsite design advice credited by customers for lifting the outcome on large decorative concrete jobs.
Justin and Giulia are both named, which is a useful signal for a sole trader operation: you're dealing with real, accountable people rather than a faceless crew. Worth knowing before you reach out: two of the five reviews raise concerns about responsiveness — one customer waited three months for a quote without follow-up contact. That's a meaningful proportion of a small sample, so when you make contact, ask upfront for a clear timeline on when to expect the quote and confirm a follow-up date if you don't hear back.
What it's like working with them
Based on a sample of Google reviews (9 total)
“gave us thoughtful suggestions that really improved the final result”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Total Concrete
Justin leads onsite operations at Total Concrete, with reviews specifically crediting him for thoughtful suggestions that shaped the final outcome on large decorative concrete projects — not just execution, but active design input. Behind the scenes, Giulia handles client liaison and project coordination, and customers who dealt with her describe the administrative side of the job as stress-free and well-supported. The business works across decorative concrete finishes — honed concrete and exposed aggregate both appear in customer accounts — with at least one project covering 265 square metres, suggesting they're comfortable with substantial residential installations rather than small patch jobs. With roughly 21 years of trading, this is a sole trader operation that has stayed in the market through multiple construction cycles, which is meaningful context for a category where many operators come and go. They appear best suited to homeowners planning significant concrete upgrades — driveways, entertaining areas, or full house surrounds — where finish quality and the ability to provide specification advice matter as much as price. If your job is small or you need a fast turnaround quote, the reviews suggest responsiveness can be inconsistent, so building in extra lead time for initial contact is worth factoring into your timeline.
Best for: large-scale decorative concrete installations across residential properties, homeowners who want hands-on design input from their contractor, and exposed aggregate or honed concrete projects where surface finish quality is the priority.
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Claim This Profile — Free →Common questions about Total Concrete
What types of concrete work does Total Concrete specialise in?+
Based on the reviews available, Total Concrete works across decorative concrete finishes including honed concrete and exposed aggregate. One reviewed project covered 265 square metres of decorative concrete at a single residence, suggesting the business is equipped for large-scale residential jobs. Reviews don't mention commercial work or structural concrete, so if your project falls outside decorative residential finishes, it's worth confirming they take that kind of work when you enquire.
Who will I be dealing with at Total Concrete?+
Justin appears to be the lead on-site operator and is specifically credited in reviews for offering design suggestions during the job — not just following a brief. Giulia handles client communication and coordination behind the scenes, and customers who mention her describe the admin side of their project as smooth and stress-free. As a sole trader operation, you're likely dealing directly with this small team throughout the job rather than being handed between departments.
How quickly does Total Concrete respond to quote requests?+
This is the area where the available reviews show some inconsistency. Two of the five reviews we analysed specifically mention slow or absent responses to quote requests — one customer reported waiting three months without follow-up contact. When reaching out, it's practical to ask upfront when you can expect the quote and to agree on a specific follow-up date if you don't hear back within that window.
Is Total Concrete suited to large residential concrete projects?+
The evidence points toward yes — a reviewed project involved 265 square metres of decorative concrete installed at a single home, and the customer noted both the complexity of the finish and the quality of the outcome. Customers describe the work as built to last, which suggests the business is oriented toward substantial installations rather than small repairs. If you have a large driveway, entertaining area, or full house surround in mind, this appears to be closer to their core workload.
What do customers say about the finish quality on Total Concrete jobs?+
Multiple reviewers specifically highlight the quality of surface finish and attention to detail — phrases like 'the quality of the finish is incredible' and 'so professionally' come up across different reviews. There is one older review that mentions a section of exposed aggregate being over-exposed and rough underfoot, with the customer noting that follow-up resolution was slow. The majority of feedback on finish quality is positive, but it's reasonable to discuss your expectations and any rectification process before work begins.