Diamond Glass Pool Fencing
Richard personally returns to fix post-install issues — customers repeatedly single that out.
Every reviewed customer mentioned either the communication quality or the post-job follow-through, and several specifically said they chose Diamond Glass over cheaper quotes after Richard explained what made their approach different. The sample is too small to speak confidently about things like turnaround times or whether they take on commercial work, so if those matter to you, ask directly — but the consistency across these 5 reviews, all unprompted five-stars, does point to a business where the owner is genuinely hands-on.
Their work
What it's like working with them
Based on a sample of Google reviews (162 total)
“they explained some key differences and they certainly delivered”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Diamond Glass Pool Fencing
Richard leads the team at Diamond Glass Pool Fencing and is the face customers deal with from the initial site visit and quote right through to any post-installation follow-up — several reviewers mention him by name specifically for his responsiveness, clear explanation of product differences, and willingness to personally return for minor fixes after the job is done. The business focuses on frameless and semi-frameless glass pool fencing, and what sets them apart according to customers is their ability to explain why their approach differs from cheaper competitors — not just in materials but in the installation method and attention to detail. They're particularly well-suited to tricky residential sites: one installation was completed in a tight backyard directly behind an alfresco area, where a standard fence would have visually dominated the space, and the glass solution was praised for preserving the openness. Pricing comes up repeatedly as competitive rather than the cheapest — customers who chose them over lower quotes consistently say the quality difference justified the cost. The team also manages temporary fencing during the construction phase, which is useful for homeowners navigating pool compliance timelines. After roughly 14 years operating out of Joondalup, they cover the broader Perth metro area and are a GST-registered company rather than a sole trader, which matters for homeowners who need proper invoicing for insurance or renovation purposes.
Best for: residential pool fencing in tight or design-sensitive backyard spaces, homeowners who want the owner personally involved from quote to completion, and projects where pool safety compliance timing requires temporary fencing to be managed alongside the permanent install.
Location
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Claim This Profile — Free →Common questions about Diamond Glass Pool Fencing
Does Diamond Glass Pool Fencing provide quotes on-site?+
Yes — Richard personally attends site visits to measure up and provide quotes. Multiple customers mention him by name as the person who visited their property, explained the product options, and outlined what differentiates their installation from cheaper alternatives. This isn't a remote quote service; the initial consult appears to be part of how they scope each job. If you have a tight or unusual backyard layout, that in-person visit is worth it.
What do customers say about Diamond Glass Pool Fencing's pricing?+
They're competitive but not always the cheapest option. Several customers specifically said they received lower quotes elsewhere but chose Diamond Glass after Richard explained the quality and installation differences. The recurring feedback is that the pricing felt fair given what was delivered — particularly in terms of finish, materials, and post-install service. If budget is your primary driver, it's worth asking them to explain what's included versus cheaper quotes you've received.
Does Diamond Glass handle temporary fencing during the installation period?+
Yes, at least one customer review specifically mentions that Diamond Glass managed temporary fencing as part of the project — which is useful for homeowners navigating pool safety compliance requirements before the permanent fencing is installed. If your build or renovation is at a stage where you need temporary barriers in place while you wait for permanent installation, confirm availability when you contact them.
What areas does Diamond Glass Pool Fencing service?+
The business is based in Joondalup and covers the Perth metropolitan area. Reviews come from customers across the region rather than just the northern suburbs, but the data we have doesn't specify exact boundaries. If you're outside the immediate Joondalup area, it's worth asking when you call — they've been operating for around 14 years and likely have an established service footprint.
What happens if something needs adjusting after the installation?+
Based on customer reviews, Richard returns personally to handle post-install fixes. One customer described contacting him about a minor issue around a week after installation and having it resolved quickly without hassle. This after-sales follow-through was mentioned as a reason for confidence in the business, alongside the quality of materials used. It's still worth asking upfront about their warranty terms and what's covered so expectations are clear before work begins.