HK Glass & Maintenance
Arrives within the hour for emergencies — and customers who get multiple quotes keep choosing him on price.
Across 30 of 33 Google reviews analysed, the standout pattern is a combination of fast response times and competitive pricing that held up against multiple quotes. One thing worth noting: reviews from the earlier part of the sample period average higher than more recent ones, so it's worth asking current customers or requesting a fresh quote to confirm the experience still matches. GST-registered and trading for nearly 14 years, he's a legitimate sole trader — confirm availability and lead times directly, as a one-person operation can get stretched during busy periods.
Their work
What it's like working with them
Based on a sample of Google reviews (33 total)
“he left his workspace cleaner than when he arrived”
“we are now getting him back for other window changes that we've been putting off”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About HK Glass & Maintenance
Darren runs HK Glass & Maintenance as a sole trader and is the name customers mention across virtually every review — he handles everything from emergency broken window repairs to full shower screen installations and security screen fitting. What stands out is his responsiveness: multiple customers describe him arriving within 20–60 minutes of a call, including after-hours callouts, which is rare for a glazier in the northern suburbs. Shower screens are a clear specialty — reviewers consistently praise his ability to advise on the right product for the space before measuring and installing, rather than just taking orders — and he's equally comfortable replacing single panes in older homes as he is fitting new sliding glass doors during renovations. Customers who've gotten multiple quotes frequently note Darren came in the most competitive, and several mention he cleaned up thoroughly before leaving. He's been trading for nearly 14 years, which explains the comfort level reviewers describe around his advice on glass weight, framing, and what will actually work in a given space. He suits homeowners who want a single point of contact they can call back — several reviewers mention returning for additional jobs after their first experience.
Best for: emergency same-day broken window repairs, shower screen installation with product guidance, homeowners renovating older properties window by window, and anyone who wants a single tradesperson to quote and complete the work themselves.
Location
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Claim This Profile — Free →Common questions about HK Glass & Maintenance
Does HK Glass & Maintenance do emergency or after-hours callouts?+
Yes — this is one of the things Darren is most consistently praised for. Multiple reviewers describe him arriving within 20–60 minutes of a call, including one customer who had a broken window fixed after hours the same day they called. If you have an urgent glass repair, it's worth calling directly rather than waiting on a quote request form.
What areas around Banksia Grove does HK Glass & Maintenance service?+
The business is based in Banksia Grove in Perth's northern suburbs. Reviews don't specify exact travel boundaries, so if you're outside the immediate northern corridor, confirm your postcode directly with Darren before booking. As a sole trader operating locally for nearly 14 years, he's likely to have a defined service radius.
What do customers say about HK Glass & Maintenance's pricing?+
Pricing feedback is consistently positive — several reviewers specifically mention getting multiple quotes and choosing Darren because he came in the most competitive. One customer notes he was the least expensive of four quotes while still delivering prompt, professional service. There is one outlier review disputing pricing on frosted glass panels, so it's always worth getting your quote itemised if you're comparing against other suppliers.
Does Darren advise on product selection, or does he just install what you specify?+
Based on multiple shower screen and window reviews, Darren typically provides product advice during the quoting visit rather than just taking orders. Reviewers mention him recommending the screen or glass that best suits the space, which customers found useful especially on bathroom and ensuite jobs. If you're unsure what product you need, the initial quote visit seems to be a good opportunity to get his recommendation.
Can HK Glass & Maintenance handle a full window replacement project across multiple rooms?+
Yes — several reviews describe Darren completing multi-window or multi-door jobs across the same property, including one customer who had four windows and a sliding glass door replaced in an older home renovation and plans to continue room by room. As a sole operator, large projects may need to be staged across visits, so discuss your timeline upfront to make sure it fits his schedule.