eKitchens | Custom Flat Pack Kitchens Joondalup
Sandra's hands-on design consultations — including flagging layout conflicts self-design tools missed — are the detail customers keep coming back to.
Every single customer mentions a named staff member (Sandra or Samantha) who stayed actively involved throughout the project, which suggests the team structure is contact-based rather than transactional. The pricing point is worth noting too: one customer directly compared eKitchens to Bunnings and Ikea on cost while getting fully custom cabinet dimensions — if that trade-off is what you're looking for, it's worth getting a quote. If you're planning a DIY install, ask eKitchens upfront for detailed installation guidance, as one reviewer flagged it's less step-by-step than big-box alternatives.
Their work
What it's like working with them
Based on a sample of Google reviews (3 total)
“Sandra patiently worked through many iterations of the design”
“Sandra and the customer service team rapidly helped us arrange a replacement door at no cost”
“not as guided as from the big off the shelf companies”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About eKitchens | Custom Flat Pack Kitchens Joondalup
eKitchens specialises in custom flat pack kitchens — not off-the-shelf units, but cabinetry sized precisely to your space, which makes a measurable difference in awkward or compact kitchens. Sandra is the standout name across the reviews: she walked at least one customer through multiple design iterations, flagged potential conflicts between drawers and walls that self-design tools had missed, and proactively suggested layout alternatives rather than just approving whatever the client submitted. Samantha is also mentioned as a dedicated point of contact who stayed involved from quote through to completion. The business appears well-suited to homeowners who want the cost-competitiveness of flat pack (described by one customer as on par with Bunnings and Ikea pricing) without sacrificing the ability to customise cabinet dimensions. Delivery logistics are handled by the team, and when one door arrived slightly oversized, a replacement was arranged at no cost and without friction. Installation is possible for a competent DIYer, though one customer noted it's less prescriptively guided than the big-box flat pack brands — worth factoring in if you're planning a self-install.
Best for: homeowners wanting custom-sized flat pack kitchens at off-the-shelf prices, compact or awkward kitchen layouts where standard module sizes don't work, and buyers who want a dedicated contact person managing the design process from start to finish.
Location
Often needed together
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Claim This Profile — Free →Common questions about eKitchens | Custom Flat Pack Kitchens Joondalup
What makes eKitchens different from buying a flat pack kitchen at Bunnings or Ikea?+
The core difference is custom cabinet sizing — eKitchens builds to your exact measurements rather than locking you into standard module widths. One customer noted this made a significant difference in a smaller kitchen where off-the-shelf sizes would have wasted space or created layout conflicts. Pricing is described as competitive with the big-box options, so you're not paying a large premium for the customisation. The trade-off is that installation guidance is less prescriptive than the step-by-step instructions you'd get from Ikea or Bunnings.
Who will I deal with at eKitchens during my kitchen project?+
Based on recent reviews, customers are assigned a named contact who stays involved from design through to delivery. Sandra is mentioned by multiple reviewers for handling design consultations — including working through numerous layout iterations and flagging potential issues like drawer-to-wall conflicts. Samantha is also named as a contact who supported a customer from start to finish. Reviews don't describe a call-centre model; the experience described is more like working directly with a knowledgeable individual throughout.
Can I install an eKitchens kitchen myself?+
Yes, but with a caveat worth knowing upfront. One customer described it as achievable for an experienced DIYer, and they ultimately used a professional installer for two days of assistance. The same reviewer noted it's not as step-by-step guided as Bunnings or Ikea flat pack products, so if you're planning a solo install, it's worth asking eKitchens directly what installation documentation or support they provide before committing. Reviews don't mention a dedicated installation service, so confirm whether they refer installers.
How does eKitchens handle problems with the order — like a damaged or incorrect part?+
One customer received a door that was slightly oversized on delivery. The team arranged a replacement at no cost, and the reviewer described the resolution as rapid. That's only one data point from 3 total reviews, so it's not a deep pattern, but it's a positive indicator for how aftercare is handled. If you have concerns about post-delivery support, it's reasonable to ask eKitchens directly about their replacement and warranty process before placing an order.
What areas does eKitchens service?+
eKitchens is based in Joondalup in Perth's northern suburbs. One reviewer mentioned installing a kitchen in a flat in WA but didn't specify a suburb. Reviews don't clearly define a geographic service radius beyond the Perth metro area, so if you're outside the northern suburbs or in a regional area, it's worth confirming directly whether they deliver and whether delivery costs apply to your location.