WA Pestsaway
Jordan and Luke both draw individual praise for going beyond the job brief on first visit.
The strongest signal from positive reviewers is how much individual technicians matter: Jordan and Luke both receive specific, detailed praise for going beyond the brief, and Barry is credited with smooth coordination on more complicated jobs like termite barriers. That said, two reviewers raise concerns worth flagging directly with the business before you commit: one reports no callback after a month despite chasing a follow-up treatment, and another found the final invoice came in notably higher than the quoted price. These patterns appear in roughly two out of ten reviews we analysed, so they're not isolated grumbles — ask the business upfront to confirm their callback policy if treatment doesn't resolve the problem, and get any quote confirmed in writing before work starts.
What it's like working with them
Based on a sample of Google reviews (11 total)
“over 1 month since they have been and we still have no reply”
What they help with
Based on what their customers hired them for
How they stack up
Context from 215 pest controls in Joondalup
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About WA Pestsaway
Run by Barry (who handles bookings and coordination) and a team that includes field technicians Jordan and Luke, this is a family-operated pest control business with around 27 years of trading behind it. Jordan is specifically praised for planning jobs around household routines — including nap times for young children — while Luke has been called out for resolving wasp problems and picking up issues customers hadn't even raised. Barry draws mention for getting customers booked quickly and managing the more complex organisational side of termite barrier installations, including liaising with tenants on behalf of landlords. The business covers both common household pest treatments (ants, wasps) and structural termite barrier work — the latter requiring a higher level of planning and follow-through that several reviewers highlight positively. They appear best suited to residential homeowners who want a local operator for ongoing pest management or termite protection, rather than a large national franchise.
Best for: residential termite barrier installations, households needing flexible scheduling around family routines, and landlords requiring pest treatment coordination with tenants.
Location
Often needed together
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Claim This Profile — Free →Common questions about WA Pestsaway
What pest problems does WA Pestsaway handle?+
Based on reviews, the business handles general household pests including ants and wasps, as well as more involved work like termite inspections and full termite barrier installations. At least two reviewers specifically mention the termite barrier service as being well-managed. For less common pest types, it's worth calling ahead to confirm they cover your specific issue before booking.
Who will actually show up to do the job?+
Reviews name Jordan and Luke as field technicians, both of whom receive specific praise for thoroughness and for spotting issues beyond what was originally requested. Barry appears to handle bookings and coordination from the office side. If you have a preference for a particular technician or need a specific scheduling arrangement, it's worth mentioning that when you call — Jordan, for example, has been noted for working around household routines.
What do customers say about pricing?+
Pricing feedback is split. Several reviewers describe the business as reasonably priced and good value, but two reviewers found the final invoice came in higher than what was quoted upfront — in one case by over $80 on a general treatment. To avoid surprises, ask for a written quote that covers all contingencies (equipment issues, return visits) before you agree to proceed.
Does WA Pestsaway offer follow-up visits if the first treatment doesn't work?+
This is worth confirming directly before booking. One reviewer reported continuing to have ants after treatment and received no callback despite leaving a message over a month later. The business does appear to offer follow-up service in principle, but the reviews don't give a clear picture of their formal guarantee or callback policy — ask them to spell this out before work starts.
Is WA Pestsaway suitable for rental properties or landlord situations?+
At least one reviewer specifically praises Barry for managing the coordination between a landlord and tenant for a termite barrier installation, describing him as patient and professional in navigating that situation. If you're a property manager or landlord needing pest work done with a tenant in residence, this appears to be something the business has handled before. Confirm availability and scheduling flexibility when you make contact.